Page MenuHomeFeedback Tracker

Status Access Violation
Closed, ResolvedPublic

Description

Arma 3 64-bit gives me this error everytime I launch the game. It doesn't always happen immediately and happens randomly. 32-bit is fine though.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows 10 Version 1703 for x64-based Systems (KB4034674)
Category
Game Crash
Steps To Reproduce

Run Arma 3 in 64-bit and join any server. Wait a few moments until the game crashes.

Event Timeline

intSeki created this task.Aug 14 2017, 11:19 AM

These are the rpt files

Wulf added a subscriber: Wulf.Aug 15 2017, 1:20 PM

Hello.

I looked at your dumps and it seems that it is not in the game. This error is very generic so try these possible solutions:

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Check the temperature of your GPUs and CPUs.
  • Verify the integrity of the game cache using Steam.
  • Re-install DirectX.
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function).
  • Run a Windows System File Check tool to repair corrupted system files.
  • Update the graphics card drivers to a newer version. (Already did that)
  • Rollback the graphics card drivers to an older version. (Already did that)
  • Check the temperature of your GPUs and CPUs. (I have a constant GPU and CPU monitor)
  • Verify the integrity of the game cache using Steam. (I have done this multiple times and every time my game crashes steam finds one corrupted file)
  • Re-install DirectX. (I'm not sure how to do this)
  • Uninstall the Visual C++ 2013 Redistributable package (both x86 and x64 version), restart your computer and install the package again (do not use the Repair function). (I have done this and the issue still persists)
  • Run a Windows System File Check tool to repair corrupted system files. (Nothing was corrupted)

Oh, yeah I forgot to mention that 32-bit works absolutely fine. But the problem with 32-bit is the random memory leaks that cause a huge frame drop.



This crash log is from the 32-bit version of arma

Wulf added a comment.Aug 21 2017, 5:59 PM

You have interesting rpts. All are very unusual except the one from the 32 bit version.

Are you experiencing any difficulties with games other than Arma 3?

Also you might want to try this benchmark software, the free version of course, to see if your graphics card is not experiencing difficulties.

https://benchmark.unigine.com/valley

Sorry for the delayed update but I reinstalled windows and the problem was fixed!

Wulf closed this task as Resolved.Aug 22 2017, 10:15 AM
Wulf claimed this task.

Great, that is good to know. :)