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Error Memory can't be read or write
Closed, ResolvedPublic

Description

Hello, sorry for my english i'm from Switzerland. I've got a problem when i join a DayZ server. The game crash always.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 8
Category
Game Crash
Steps To Reproduce

I launch DayZ normally, when i am in the menu my skin don't appear. that's not a big problem.

When i click on Change Server, and choose a correct server. The DayZ picture come and after i've got a black screen and my game crashed with a "DayZ.exe erreur de l'application.

the instruction 0x000000 ..... 0x0000000. Memory can't be read ( or write ). " And i click OK and the game is off. i try 50time ! And i just buy the games yesterday, that's discusting. I tried with the experimental too, it doesn't work.

Additional Information

I am on a windows 8 32bits with a 8GB RAM, GTX 1080.

I hope you have everything to fix this, i search in google. Many people had this problem.....

If you don't have the documents to try to fix. Send me an email : marquesjeremy@hotmail.com and i send you what you want !

Thank you.

Event Timeline

Geez changed the task status from New to Assigned.Jun 21 2017, 1:55 PM

I need help.. :( Google doesn't give me answer

Geez changed the task status from Assigned to Need More Info.Jun 21 2017, 3:02 PM
Geez added a subscriber: Geez.

Hello jeremytamik and thank you for the report.
Are you using any startup parameters for the game? If so, please remove them as they cause various issues within the game. Also, can you try to delete the contents of your C:\Users\*username*\Documents\DayZ (not to be confused with the appdata/dayz folder) and let us know if that has improved anything?
Regards,
Geez

Hello.

I have delete what u say and the error + crash are always there. I dont use startup...

Thanks

******Another Problem******

When I start the game the menu is very slow. ~ 5fps
If exceptionnally I can join the server, I'm always at 5fps
Impossible to play

I make a video. With all the bugs i can have in 2minutes. I tried what u say, i try uninstall, i try everything on internet. I really need help https://youtu.be/QdzSpMrVuhs

Geez added a comment.Jun 22 2017, 9:46 AM

Hello jeremytamik.
According to the video you have provided, you are using non English localisation of the game which is not finished and does not show the video memory setting in video options (which is a known issue and is scheduled for a fix). If you switch to English localisation, what is the video memory setting set at? And can you try to increase/decrease it and let us know if that had any effect on the issue?
Regards,
Geez

Hello Geez

I gonna test to change language this night. I'm working now.

Do you think it's possible the problem is caused by my windows 8 32bits ?

I now 64bits is better...

Geez added a comment.Jun 22 2017, 1:11 PM

Hello jeremytamik.
We are currently not aware that windows 8 32bit is causing fps drop issues with the game. Therefore, we cannot say if the fps drops are caused by your OS.
Regards,
Geez

Ok. Thank you. I tell you a 6PM if it's work or no.

Geez, are you a bot or no?

Thank you

Geez added a comment.Jun 22 2017, 1:40 PM

No, I am not a bot :).

Ok so i put the game in English and my menu is alway very slow around 1fps. And the memory read error too, persisit

1/10 the menu is very fluid, perfect. But de memory error when i want to join a serv is there

U think the error is my fault or you can repair this? i see i'm not the lonely to have this problem

Good night.

its not only you man ever since a update come at dayz this past 2 days my dayz becomes unplayable

Geez added a comment.Jun 23 2017, 10:13 AM

Ok so i put the game in English and my menu is alway very slow around 1fps. And the memory read error too, persisit

Hello jeremytamik.
What is the "Video memory" setting set at in video settings? Auto, 256MB, 512MB, 1024MB or 2048MB? And can you try changing it to different setting to see if it had any effect on the issue? Also, are you experincing this issue on both 32bit and 64bit game executables and stable/experimental versions?
Regards,
Geez

I try with auto, 256, 2048, 1024. On stable, no working. I try in experimental too... dont work. This night i gonna buy windows 10 64bit. Hope it working

Geez added a comment.Jun 23 2017, 5:23 PM

In case the issue will still persist even upon changing your OS, please send us the crash log files from C:\Users\*username*\AppData\Local\DayZ again so we can take a look.
Regards,
Geez

The problem is resolved. The OS 64bits resolved it! See you in game

Geez closed this task as Resolved.Jun 26 2017, 10:52 AM
Geez claimed this task.

Hello jeremytamik.
We are glad to hear that the issue has been resolved. In that case I am going to close the ticket now but feel free to submit another one in case you experience any issues in the future.
Regards,
Geez