An issue with the recent patch/patches.
When a player drops unconscious, depending on their remaining health, it may require several hits to the head to finish them off, regardless if they have any headgear. It feels as if the head is like 10x more durable now while unconscious.
Please also check the damage to a zombie's head. Recently I'm unable to headshot them with any weapon (unless it's a higher caliber that one-shots zombies anyway) - all hits/shots seem like bodyhits.