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Connecting Failed 0.61
Need More Info, NormalPublic

Description

WHERE: Server Browser/Main Menu

FREQUENCY: 100%, every time.

TYPE OF BUG: Connecting to a server.

Steps:

  1. Hit Play or "Server Browser"
  2. Attempt to connect to a session.
  3. Returns to Server Browser with dialog box simply stating "Connecting Failed" and "Okay"

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Version 1607; Build 14393.576
Category
General
Steps To Reproduce

Happens every time, without fail.

Additional Information


Note: Happens every time, regardless of server or IP, or launching game in x86 or x64 mode. I have removed all possible traces of any previous game data, and reinstalled DayZ several times. Still persists.

Game Version: 0.61.136821

Event Timeline

Izaran created this task.Jan 5 2017, 6:54 AM
Izaran updated the task description. (Show Details)
Izaran edited Additional Information. (Show Details)
Izaran updated the task description. (Show Details)
Izaran updated the task description. (Show Details)
Izaran changed Severity from None to Major.
Izaran changed Reproducibility from N/A to Always.
Izaran edited Additional Information. (Show Details)Jan 5 2017, 7:00 AM
Geez changed the task status from New to Need More Info.Jan 11 2017, 3:32 PM
Geez added a subscriber: Geez.

Hello Izaran.
Can you take a look into the dayzprofile cfg file found in C:\Users\*username*\Documents\DayZ and check what the value of battleyelicense is?
Regards,
Geez

Izaran added a comment.EditedJan 13 2017, 11:40 AM

>>! In T122668#1561239, @Geez wrote:

Hello Izaran.
Can you take a look into the dayzprofile cfg file found in C:\Users\*username*\Documents\DayZ and check what the value of battleyelicense is?
Regards,
Geez

battleyeLicense=1;

Geez added a comment.Jan 16 2017, 2:40 PM

Thank you Izaran.
Can you try if the issue occurs also on the experimental version of the game?
Regards,
Geez

Thank you Izaran.
Can you try if the issue occurs also on the experimental version of the game?
Regards,
Geez

Experimental or not, it happens.

Geez added a comment.Jan 17 2017, 11:46 AM

Hello Izaran.
Could you send us some of the server IPs of the servers you have tried yo we can take a look in case there is something wrong on their side?
Regards,
Geez

108.61.114.21:3202
173.199.84.6:2302
23.94.1.47:2302

Once again, this happens on EVERY server. No matter what.

Geez added a comment.Jan 24 2017, 11:21 AM

Hello Izaran.
If you do not mind, can you also send us the link to your Steam profile, connect to any public server and then send us the server IP and time of your connection?
Regards,
Geez

Izaran added a comment.Feb 5 2017, 1:03 AM

https://steamcommunity.com/id/Izaran

3:57PM 108.61.235.112
3:59PM 108.61.114.22
4:00PM 108.61.121.105

Geez added a comment.Feb 6 2017, 10:34 AM

Thank you Izaran.
Can you also let us know the date at which you tried the connections above?
Regards,
Geez

Izaran added a comment.EditedFeb 7 2017, 1:47 AM

Saturday Feb 4th, 2017

I should note I am in the Pacific Standard Time zone.

Geez added a comment.Feb 7 2017, 4:49 PM

Hello Izaran.
Could you try again and post the servers / time again when you do, possibly sometime during the week? As we unfortunately do not have access to the connection logs from the weekend due to the logs being temporary.
Regards,
Geez

I have to do it next week. My schedule is loaded right now.

Hey it sounds kinda stupid but you checked the server version there on compared to yours as i had this but kept trying and 1 server worked ill post the ip in a minute see if you can get on the one i do

Yes. I always check the server version.

I apologize for the delay. I had too much on my plate this last week.
Something I found today, some servers work, most don't.

Tested on 2/21/2017

These failed:
2:07 173.199.84.6 (Public shard)
2:08 173.199.86.149 (Public shard)

These worked:
2:12 108.61.125.20 (Public shard)
2:11 23.94.241.18 (Private shard)