DayZ don't launch from steam after last week update. Both versions Exp and stable. more info in Additional Information
Description
Description
Details
Details
- Severity
- None
- Resolution
- Open
- Reproducibility
- N/A
- Operating System
- Windows 10 x64
- Category
- General
Steps To Reproduce
Launch steam (like admin too). Game just say launch and don't do that. This you error files but i think thay are not usefull bbec i fix it how more in Additional Information
Additional Information
Win10. My problem (and not just mine). DayZ from last week, doesn't start from steam. After some time i undestand that was problem in BattlEye (BEClient.dll, BEService.exe, BEService_x64.exe). I sit 4 hours and fix it place from battleye.com (BEClient.dll from DayZ and BEService.exe, BEService_x64.exe from ARMA3) why not all from DayZ your ask. Because with DayZ files game start launch, but when you try to connect any server game just reboot again and again. After today updates game stop work also with my fix.
Update today..
Ok guys. I fix it by myself again (but it's not normal). How?
- Delete DayZ folder from C:\Users\"username"\AppData\Local
- Delete DayZ folder from C:\Users\"username"\Documents (optional bec i think this doesn't do anything)
- Go https://www.battleye.com/downloads/ and Download BeClient and BeServer from Arma3 and place youpath\Steam\steamapps\common\DayZ\BattlEye with replacement
- Launch Steam in administrator mod. Launch DayZ. go to any server and play untill BE starts update and you see error BattlEye "Failed to update"
- Exit game. Go again https://www.battleye.com/downloads/ take only BeClient from DayZ and place youpath\Steam\steamapps\common\DayZ\BattlEye with replacement
- Again Launch DayZ go to any server BE starts update and magic was complite. It success to update and show my GUID
Event Timeline
Comment Actions
Hello Satiric and thank you for the report.
If you are experiencing issues with BattlEye, please contact BE support directly at https://www.battleye.com/support/ and provide them with all the available information.
Regards,
Geez
Comment Actions
Geez
Why i as not developer of game who use be client need to contact with them. Say why developer can't make connect with them and fix problem. All needed errors i write. realy guys if game stop launch from steam its your problem too bec its happenning even in new setup os. Huh i write to battle eye and if they send me to you i really be very angy
Comment Actions
Thank you for contacting BattlEye support, we have received your request #736247 JFYI
Comment Actions
Hello Satiric.
Can you try what happens if you remove the BE files, but let Steam download new ones for you instead of using files from A3 / BE site? Also, if you are using any anti virus program, can you let us know which one?
Regards,
Geez
Comment Actions
Hello Geez
Try it alrdy and game not start (DayZx64 try too). Symantec Endpoint Protection 14.0.1904.0000.105 version (all be files and dayz move to exceptions alrdy)
i read and do staff by this post
http://www.battleye.com/support/faq/ http://steamcommunity.com/app/221100/discussions/1/558751813368181277/
https://forums.dayz.com/forum/126-troubleshooting/ here too
Comment Actions
Hello Satiric.
According to couple of other users that were having similar issue with their client and BE, uninstalling symantec and using different antivirus program has resolved the issue. Can you try and let us know if the issue still persists?
Regards,
Geez
Comment Actions
Hello Geez
Yes uninstalling helps. Did you know it's happen in all version of this antivirus or only in new bulid?
And with what anti BE work normal?
PS. new anti it's standart microsoft def ^_^ JFYI
Comment Actions
Hello again,
Unfortunately we do not know if all or only specific versions of the symantec AV are affected, however the BattlEye team is already looking into the issue.
Regards,
Geez
Comment Actions
Just for notice 12.1.6 (12.1 RU6 MP6) build 7061 symantec Game (BE client) don't work too
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Reporting a x64 bit crash issue. My friends and I all crashed at separate times when moving into the town kabanino from stary. As soon as we entered, our games crashed. Other than that, fantastic work so far!
Comment Actions
Hello broseidonx.
Please create a separate ticket describing your issue and upload the contents of your (and possibly your friends) C:\Users\*username*\AppData\Local\DayZ folder to some kind of cloud site from which we can easily download the files.
Regards,
Geez
Comment Actions
Hello Satiric.
According to the BattlEye, the issue has been resolved. Please let us or the BattlEye team know in case there are any issues still.
Regards,
Geez