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Every single piece of my gear disappeared from me except the gun.
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Description

Hello, as the title says jut now all of my gear had disappeared from me. I had full mossy ghillie suit, full plate carrier and everything else. I went to change servers and when I logged in everything was gone, including pants, shirt, sunglasses...

Can you please review that? I was playing on "Mungos no PVP" server when this happened, is there any chance to get my gear back? It was really painful to find all the burlaps and spray paints to complete the ghillie suit...

Thanks!

Details

Severity
Major
Resolution
Open
Reproducibility
Unable To Reproduce
Operating System
Windows 10 x64
Category
Gameplay

Event Timeline

Zuizzi created this task.Oct 23 2016, 11:00 PM
Zuizzi updated the task description. (Show Details)
Geez changed the task status from New to Need More Info.Oct 24 2016, 9:51 AM
Geez added a subscriber: Geez.

Hello Zuizzi and thank you for the report.
Do you remember if you have spray painted a handguard that has been attached to a weapon prior to the issue occurring? As for the gear on your character, unfortunately we do not reimburse the gear lost to in game bugs.
Regards,
Geez

Yes, the handguard was painted green, but I've changed servers with it painted for few times, no problems until last reconnect. Oh well, that's unfortunate... Well, hopefully it will be fixed soon.

Geez added a comment.Oct 24 2016, 10:32 AM

Hello Zuizzi and thank you for the quick response.
You can follow the primary ticket for the updates here https://feedback.bistudio.com/T118081.
Regards,
Geez