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Bug report - game crashes upon launch
Closed, ResolvedPublic

Description

Here is my crash report, i've spent god knows how long now trying to fix it, any suggestions are welcome

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Category
General
Steps To Reproduce

Press launch on the launcher

Event Timeline

Ben_123 created this task.Sep 17 2016, 2:39 PM
Ben_123 changed Reproducibility from N/A to Always.
Ben_123 edited Steps To Reproduce. (Show Details)

I solved this by checking the game cache

I solved this by checking the game cache

Already tried that too i'm afraid, nothing wrong could be found

razazel claimed this task.Sep 20 2016, 12:59 PM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback. Would you mind uploading the report file again? It seems to be corrupt and rpt mdmp and bidmp files are not accessible. You can also gather the crashdump files manually.
Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

there you go @razazel

Those are unfortunately launcher logs :(

Ben_123 added a comment.EditedSep 26 2016, 5:39 PM


i don't have an arma 3 file then? there's only the launcher :/?

Is it in bohemia interactive?


@razazel

Hello Ben_123,
the error you have is 0xC000012F - STATUS_INVALID_IMAGE_NOT_MZ, which basically means that files on your PC are corrupted and the system can't run the game at all (an that is also why there are no logs).

The possible solutions for this error are here: https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0xC000012F_-_STATUS_INVALID_IMAGE_NOT_MZ
If none of them helps you, save the report from Microsoft Dependency Walker (it's mentioned as the last possible solution) here and we'll try to determine which file is wrong and how to fix it.

Ben_123 added a comment.EditedSep 26 2016, 7:41 PM

@BISWizard

Hello Ben_123,
the Dependency Walker revealed that a DirectX Audio library on your PC is corrupted. If you have any other computer available, get the file "C:\Windows\SysWOW64\xapofx1_5.dll" and overwrite the same file on your PC. Beware that there are more file with the same name in Windows, but you need the one from the exactly that folder.

You can also try my automated fix: http://arma.jiripolasek.com/files/DirectX_Fix_For_Arma3.exe It is supposed to fix DirectX files that the default DirectX Installer won't fix.

This is my new error, game launched successfully but this

dedmen closed this task as Resolved.May 20 2020, 3:36 PM