Everytime when I want to play DayZ ,I play like 5-10 minutes and then it crash for no reason. I have aprox. 200 hours on dayz.
Description
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 8
- Operating System Version
- 6.3 (Winodws 8.1 x32)
- Category
- Game Crash
Event Timeline
Hello Anth.
Please attach the contents of your C:\Users\*username*\AppData\Local\DayZ to this ticket or upload them to some kind of cloud site from which we can easily download the files.
Regards,
Geez
Thank you.
We will look into the logs and I will let you know in case there are any updates or information we require.
Regards,
Geez
Hello Anth.
Can you please try if the issue occurs also when you lower your graphic settings? Also, are your graphic drivers up to date? If possible, please attach your dxdiag file to this ticket too.
Regards,
Geez
In that case please send us your dxdiag file, guide on how to obtain dxdiag file can be found here http://www.faqforge.com/windows/getting-information-about-your-system-from-dxdiag-on-windows/
Regards,
Geez
Hello Anth.
We have checked the dxdiag file you have provided and according to the file, your graphic card is below the minimum requirements for running dayz. The minimum requirements can be found here http://store.steampowered.com/app/221100/.
The comparation of your card and the minimal requirements can be found here http://gpuboss.com/gpus/Radeon-HD-6570-vs-Radeon-HD-5850.
In this case we unfortunately cannot do anything to resolve your issue.
Regards,
Geez
Oooo,that's why I have almost 200 hours on this game. NICE.
Thank you so much for "HELP"
And yeah I have minimum. THAT'S WHY I played like 5 hours/day before without a stupid crash.
Again,nice "help"
As i have mentioned previously, has this been prior to 0.60 hitting stable or have you been able to play even on the 0.60 version?
Regards,
Geez
YES I played even on 0.60 on experimental and on stable too . If I didn't have the "minimum" how did I played 0.59 if it was bad optimised? hm?
I hit this crash problem recently in 0.60 some weeks ago.
Hello Anth.
Further investigation has revealed that a possible cause could be in the RAM. If possible, please try replacing some of your memory sticks or adding another ones. In the meanwhile, we will look deeper into the issue.
We are sorry for all the inconvenience,
Geez
Could be but I've changed the stick before . The other one was bad ,with this one I played DayZ and it worked well without errors since some weeks ago where I couldn't play more then 10 minutes.
Hello Anth.
If the issue still persists for you, could you try running the game again and keep an eye on the ram usage and send us how much ram does the game use, especially prior to the crash?
Regards,
Geez
Hello Anth.
Could you attach the screenshot directly to the ticket? (In the comment window, there is an icon which shows "Upload File" on mouseover) As we cannot download the screenshot from the site you have provided.
Regards,
Geez
Hello again.
It seems that you have posted the link to the site again. Can you upload the file directly? As downloading from the link does not work.
Regards,
Geez
Waiting for 3 weeks for a solution. Is this how solutions are done here? after years?
Hello Anth.
We still are looking into the issue, however some issues might take some time to resolve due to their complex nature.
We apologise for any inconveniences and thank you for your patience.
Geez
Hello Anth.
Can you try if the issue persists on the current experimental branch?
Regards,
Geez