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Launcher problem
Closed, ResolvedPublic

Description

Hello, I'm trying to launch my launcher but it won't. I placed the text file in the post.

Details

Severity
Crash
Resolution
Fixed
Reproducibility
Always
Operating System
Windows 7
Category
Launcher
Steps To Reproduce

Launch the launcher on steam.

Event Timeline

BloodySouls78 changed Severity from None to Crash.Jun 15 2016, 12:10 PM
BISWizard changed the task status from New to Assigned.
BISWizard added a subscriber: BISWizard.

Hello,
you have a mix of an old and new game files on your PC and those files doesn't work together. Please use Steam client to re-download and update old files:

  1. Open Steam.
  2. From the Library section, right-click on "Arma 3" and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

I made it a few times but it didn't worked. Do you have any other solutions or I got to reinstall the game ?

Try to help Steam a little bit: find a folder with Launcher files - C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher - and delete it. Then let Steam client verify the files again.

It don't work, I reinstall the game ?

Hello,
I'm doubt that re-install would help you, as Steam would just probably download the wrong files again.

As the wrong files are limited only to a french localization, you can try to workaround the issue by deleting only folder "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\fr-FR", that would cause Launcher to fallback to English.

It worked, so much thanks to you !

It's fixed. Ticket can be closed.

BIS_fnc_KK closed this task as Resolved.Dec 29 2019, 1:00 PM
BIS_fnc_KK changed Resolution from Open to Fixed.