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ERROR
Closed, ResolvedPublic

Description

1st mistake) 10 minutes of play , it freezes , and the screen turns black all over - 2nd error ) crashes and closes automatically giving me the following error: D3D Error - DXGI_ERROR_DEVICE_REMOVED . Help Please!

thank you

Details

Severity
Crash
Resolution
Fixed
Reproducibility
N/A
Operating System
Windows 10 x64
Category
General

Event Timeline

Max1245 created this task.Jun 14 2016, 5:43 PM
Max1245 changed Severity from Major to Crash.Jun 15 2016, 12:51 PM
Max1245 changed Operating System from Windows 7 to Windows 10 x64.
razazel claimed this task.Jun 16 2016, 10:02 AM
razazel changed the task status from New to Reviewed.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback.

The error message you are getting indicates that there might be something wrong with your graphic drivers.

Please try to:

  • Update the graphics card drivers to a newer version.
  • Rollback the graphics card drivers to an older version.
  • Reinstall DirectX
  • Uninstall the Visual C++ 2013 Redistributable package (x86 version), restart your computer and install the package again (do not use the Repair function).

Installation files for DirectX and Visual C++ 2013 Redistributable can be found in your Arma 3 directory in _CommonRedist folder.

Please let me know if any of that have helped.

Thank you

Ticket can be closed, as it's not valid anymore.

BIS_fnc_KK closed this task as Resolved.Dec 29 2019, 12:59 PM
BIS_fnc_KK changed Resolution from Open to Fixed.