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Client UI freeze in MP games
Closed, ResolvedPublic

Description

Since the last client update, players are experiencing a 4 - 5 second pause during our Multiplayer matches. The pause occurs one time during the mission, usually 12 minutes in. The pause does not correlate to activity in the game or any server operations.

The client experience is the game UI completely freezes -- you can't hit escape, the screen is frozen, and then about 4 seconds later things are back to normal. Most players think they are about to be disconnected, but in this case we see network traffic is never interrupted during these freezes.

The issue occurs in 100% of missions. If you do not restart the game client and play multiple matches, it will still occur in each match.

During the pauses, the MP server is fine and never experiences a drop in FPS. Network traces show game packets never drop off; they continue flowing even during the hangs.

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10
Category
Multiplayer
Steps To Reproduce

Occurs one time in each battleroyale mod game.

Additional Information

This reproduces 100% on Win10 Desktop with NVidia 980, latest drivers.
Also occurs on wide types of other OSes and even ATI graphics cards.

Event Timeline

razazel claimed this task.May 27 2016, 12:09 PM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback. Do you experience this issue in any other game mode? Are you running any mods with the game and if so, are you experiencing same issues without them? Did you experience similar issues on any other server (assuming you are playing only on your group's server, sorry if I am wrong)?

Any info that you are able to remember and might seem relevant will be appreciated.

Thank you

HI razazel -

This happens on both modded and unmodded MP games. For example, both King of the Hill and BattleRoyale mod experience similar problems.

It happens on all servers of those types.

Again, it happens once per game and on 100% of games. No correlation (based on current data) to what's happening in the game.

Server doesn't experience any loss of FPS, while client UI hits a 4 to 5 second freeze.

dedmen closed this task as Resolved.May 20 2020, 2:50 PM
dedmen added a subscriber: dedmen.

Mass closing old issues that are:

  • Not relevant anymore
  • Probably already fixed
  • Missing info and no activity for years