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Received error message - Unable to load character profile, an administrator has been notified
Closed, ResolvedPublic


I was driving near the northern limit of the map, and the truck fell through the ground. The truck was still on the map, driving through wooded area about 20 meters or so from the border.

I quit out and received the error message when relogging. Can my character be retrieved?


Legacy ID
No Bug
Have Not Tried
Game Crash
Steps To Reproduce

Drive too close to the northern edge of the map.

Event Timeline

Bytor edited Steps To Reproduce. (Show Details)Mar 29 2015, 1:11 AM
Bytor set Category to Game Crash.
Bytor set Reproducibility to Have Not Tried.
Bytor set Severity to None.
Bytor set Resolution to No Bug.
Bytor set Legacy ID to 146616194.May 8 2016, 10:05 PM
Geez added a comment.Mar 30 2015, 11:43 AM

Hello Bytor.
It appears that the server got restarted while you quit and you have connected to it before the server storage was loaded. That results in your character being reset and unfortunately we do not reimburse the lost gear. This will be fixed in the future by adding a queue time.