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Summary
Closed, ResolvedPublic

Description

Recently went to the game and when you try to connect to any server generates an error "Session lost." Global ban on no account, not using cheats or any other aspect of the problem, though raised from the corpse of an infinite M4A1. But I think it does not affect this, am I right?

Details

Legacy ID
3354770993
Severity
None
Resolution
Unable To Duplicate
Reproducibility
Always
Category
Error Message

Event Timeline

mihail121rus set Category to Error Message.Sep 21 2014, 4:48 PM
mihail121rus set Reproducibility to Always.
mihail121rus set Severity to None.
mihail121rus set Resolution to Unable To Duplicate.
mihail121rus set Legacy ID to 3354770993.May 8 2016, 8:02 PM

have you tied revalidating files on steam?
if not, do so

and how to do it?

andy added a subscriber: andy.May 8 2016, 8:02 PM
andy added a comment.Sep 22 2014, 1:41 PM

Hi mihail,
please validate the data: Steam Library, Rightclick on DayZ, Properties, Local Files and finally "Verify Game Cache" and let me know if the problem persists.
Thank you,
Andy

No, the problem is not solved, I re-rock and set many times, nothing helps.

Hello mihail121rus,

Sorry to hear about your trouble. If you send me a note with your Steam Profile ID url, we'll investigate if the problem is related to your account in the character database. Example: "http://steamcommunity.com/id/xxxxxxxxxx/" [^]

If you prefer to send your Steam ID url in a private message, you can click the "Make Private" button to the left of your message after you click the button labeled "Add Note".

Thanks,

JStewart

Thanks for sending in that information. I checked your account in the database, and nothing seems to be amiss there. For further troubleshooting, the devs have provided the following guide:

If you are having issues with connecting to online modes in DayZ, please refer to the connection troubleshooting guide below:

  1. Check all the physical devices on your network to ensure they are plugged in and powered on.
  2. Perform a connection test on each device connected to the network. For reference, here is a list of platform-specific troubleshooting guides:

http://windows.microsoft.com/en-us/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

NAT Types:

  • Open
  • Moderate
  • Strict

Open NATs can connect to any of the three types. --> Probably the least common type
Moderate can only connect to open and moderate. --> Probably the most common type
Strict can ONLY connect to open.
Strict NATs are a difficult problem with peer-to-peer games. Since most people don't have open NATs, the player with a strict NAT won't be able to find many joinable games.

Also, if the player with a strict NAT does manage to join a game, if another player with a moderate NAT joins later, the player with the strict NAT gets kicked out.

Another problem is that sometimes the ISP (Internet Service Provider) is also behind a NAT, which often means even if you have a direct connection to the internet (without a router/firewall), the ISP still acts as a strict NAT.

Port Forwarding:
The following Ports need to be open on your router to connect to the online servers:
TCP 80, UDP 88, UDP 2302, UDP 2314, UDP 2326, 2338

If you need assistance with opening these ports, please refer to the following website for more information (you will need to know your router brand and model, as the website guides are based on specific routers)
http://portforward.com/english/routers/port_forwarding/routerindex.htm

Here are some additional tips that have helped many players improve their connectivity:

  1. Make sure your router's firmware is upgraded the latest version (very important).
  2. Unplug your router for 10 minutes and plug it back in. Some older routers degrade in performance over time until it is rebooted, similar to a PC.
  3. Disable any firewall or other network filtering for the game.
  4. Enable uPnP (universal plug and play) on your router.
  5. If you don't care about security, enable DMZ (de-militarized zone) on your router for your PC's address. This turns off all of your router's firewall features for that specific PC.
  6. Run 'cmd' in administrative mode and use command ipconfig /flushdns
  7. Contact your ISP and ask them what your DNS setting should be.

Direct Connection:
If you are still having issues connecting to the online servers after trying the above steps, try connecting your broadband modem directly to the console or PC you are playing the game on. This can help determine if the issue is related directly to the router or another source.

Regards,

JStewart