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- User Since
- Dec 7 2016, 1:47 AM (416 w, 1 d)
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Dec 13 2016
On the battleye support website, there's different solutions listed have you looked at them? Or have you contacted battleye?
Dec 12 2016
In T121907#1546627, @SaltySpitoon wrote:In T121907#1546626, @IvanStroganov wrote:In T121907#1546607, @SaltySpitoon wrote:In T121907#1546485, @IvanStroganov wrote:I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.
attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.
Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow
I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.
Deleting it never worked so i tried to reset my computer bc its farely new and i dont have any important files on it. I found a temporary solution, to download the exp branch launcher then redownload the stable branch launcher, it works for one login but im afraid thats not good enough for me. Ive also contacted battleye a couple times with no response a few days ago, is there service really that bad?
In T121907#1546626, @IvanStroganov wrote:In T121907#1546607, @SaltySpitoon wrote:In T121907#1546485, @IvanStroganov wrote:I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.
attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.
Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow
I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.
In T121907#1546485, @IvanStroganov wrote:I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.
attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.
DxDiag.txt78 KBDownload
Dec 10 2016
In T121907#1544907, @SaltySpitoon wrote:In T121907#1544906, @gh0stop wrote:In T121907#1544905, @SaltySpitoon wrote:In T121907#1544124, @gh0stop wrote:In T121907#1544123, @SaltySpitoon wrote:In T121907#1544122, @gh0stop wrote:In T121907#1544105, @SaltySpitoon wrote:In T121907#1544084, @gh0stop wrote:You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.
Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?
You can upload the dayz crash dumps here.
Getting your crash dumps:
Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.
Getting your DxDiag file:
Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we needBut try this:
- Open Explorer (Windows Key + E)
- In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
- Delete the folder called BattlEye
Also send battleye an email while you are at it!It isnt allowing me to copy the zip file of my crash report,
screenshot of the error message that pops up on my browser.Upload it to a file hosting website (like filedropper.com) and link it here.
Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this
theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folderDo you happen to have an AMD graphics card? If not you might have to reinstall windows, since its a system file. It could be corrupt. You can either reset windows 10 or download the iso straight from microsoft.
I do, i already ran the system file checker tool so the file is not corrupt. Im going to reset windows through the settings. Ill let you know if it works
Dec 9 2016
In T121907#1544906, @gh0stop wrote:In T121907#1544905, @SaltySpitoon wrote:In T121907#1544124, @gh0stop wrote:In T121907#1544123, @SaltySpitoon wrote:In T121907#1544122, @gh0stop wrote:In T121907#1544105, @SaltySpitoon wrote:In T121907#1544084, @gh0stop wrote:You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.
Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?
You can upload the dayz crash dumps here.
Getting your crash dumps:
Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.
Getting your DxDiag file:
Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we needBut try this:
- Open Explorer (Windows Key + E)
- In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
- Delete the folder called BattlEye
Also send battleye an email while you are at it!It isnt allowing me to copy the zip file of my crash report,
screenshot of the error message that pops up on my browser.Upload it to a file hosting website (like filedropper.com) and link it here.
Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this
theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folderDo you happen to have an AMD graphics card? If not you might have to reinstall windows, since its a system file. It could be corrupt. You can either reset windows 10 or download the iso straight from microsoft.
In T121907#1544124, @gh0stop wrote:In T121907#1544123, @SaltySpitoon wrote:In T121907#1544122, @gh0stop wrote:In T121907#1544105, @SaltySpitoon wrote:In T121907#1544084, @gh0stop wrote:You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.
Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?
You can upload the dayz crash dumps here.
Getting your crash dumps:
Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.
Getting your DxDiag file:
Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we needBut try this:
- Open Explorer (Windows Key + E)
- In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
- Delete the folder called BattlEye
Also send battleye an email while you are at it!It isnt allowing me to copy the zip file of my crash report,
screenshot of the error message that pops up on my browser.Upload it to a file hosting website (like filedropper.com) and link it here.
Dec 8 2016
In T121907#1544122, @gh0stop wrote:In T121907#1544105, @SaltySpitoon wrote:In T121907#1544084, @gh0stop wrote:You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.
Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?
You can upload the dayz crash dumps here.
Getting your crash dumps:
Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.
Getting your DxDiag file:
Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we needBut try this:
- Open Explorer (Windows Key + E)
- In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
- Delete the folder called BattlEye
Also send battleye an email while you are at it!
In T121907#1544084, @gh0stop wrote:You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.
Dec 7 2016
In T121907#1543364, @gh0stop wrote:In T121907#1543346, @SaltySpitoon wrote:In T121907#1543303, @gh0stop wrote:Try starting steam as admin. Then launch dayz.
I've already tried that, thanks though. I'm not sure of what else I can do, honestly I havent found any solutions to this specific problem so I just did solutions that would fix other battleye problems. I've seen forum posts about the problem but none have solutions. I guess it's just up to the actual company to fix it..
Try deleting the BattlEye folder in program files/common files (cannot confirm exact location atm) then launch steam as admin and start up dayz.
In T121907#1543303, @gh0stop wrote:Try starting steam as admin. Then launch dayz.