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Dayz Crashes After server join *FIXED*
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Description

Just yesterday I tried getting on Dayz and when joining into a stable server, the game would crash and automatically reboot itself from the very beginning. Friends already inside the server told me that battleye had kicked me because it required a "game restart". I've tried on other servers and the same issue comes up. Every once in a while I get a crash report saying "memory could not be written". I've tried restarting my computer, redownloading Dayz, verified integrity of Dayz files, and just about anything else that I could find on the internet.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Windows home 2016
Category
BattlEye
Steps To Reproduce

It happens every time I attempt to join a server, not sure how to reproduce it on another computer, and I've been playing Dayz for a while until it just happened yesterday.

Additional Information

I really hope this will bring a solution, I haven't had any luck anywhere else.

Event Timeline

SaltySpitoon updated the task description. (Show Details)Dec 7 2016, 2:07 AM
gh0stop added a subscriber: gh0stop.Dec 7 2016, 3:56 AM

Try starting steam as admin. Then launch dayz.

Try starting steam as admin. Then launch dayz.

I've already tried that, thanks though. I'm not sure of what else I can do, honestly I havent found any solutions to this specific problem so I just did solutions that would fix other battleye problems. I've seen forum posts about the problem but none have solutions. I guess it's just up to the actual company to fix it..

Try starting steam as admin. Then launch dayz.

I've already tried that, thanks though. I'm not sure of what else I can do, honestly I havent found any solutions to this specific problem so I just did solutions that would fix other battleye problems. I've seen forum posts about the problem but none have solutions. I guess it's just up to the actual company to fix it..

Try deleting the BattlEye folder in program files/common files (cannot confirm exact location atm) then launch steam as admin and start up dayz.

Try starting steam as admin. Then launch dayz.

I've already tried that, thanks though. I'm not sure of what else I can do, honestly I havent found any solutions to this specific problem so I just did solutions that would fix other battleye problems. I've seen forum posts about the problem but none have solutions. I guess it's just up to the actual company to fix it..

Try deleting the BattlEye folder in program files/common files (cannot confirm exact location atm) then launch steam as admin and start up dayz.

It didn't work, I tried verifying integrity after that and that didn't work either.

gh0stop added a comment.EditedDec 8 2016, 12:10 AM

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

gh0stop added a comment.EditedDec 8 2016, 1:12 AM

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type

%LOCALAPPDATA%\DayZ

  1. Delete the folder called BattlEye

Also send battleye an email while you are at it!

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

gh0stop added a comment.EditedDec 8 2016, 1:39 AM

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

Upload it to a file hosting website (like filedropper.com) and link it here.

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

Upload it to a file hosting website (like filedropper.com) and link it here.

Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this

theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folder

gh0stop added a comment.EditedDec 9 2016, 4:35 AM

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

Upload it to a file hosting website (like filedropper.com) and link it here.

Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this

theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folder

Do you happen to have an AMD graphics card? If not you might have to reinstall windows, since its a system file. It could be corrupt. You can either reset windows 10 or download the iso straight from microsoft.

SaltySpitoon added a comment.EditedDec 9 2016, 5:17 AM

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

Upload it to a file hosting website (like filedropper.com) and link it here.

Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this

theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folder

Do you happen to have an AMD graphics card? If not you might have to reinstall windows, since its a system file. It could be corrupt. You can either reset windows 10 or download the iso straight from microsoft.

I do, i already ran the system file checker tool so the file is not corrupt. Im going to reset windows through the settings. Ill let you know if it works

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

Upload it to a file hosting website (like filedropper.com) and link it here.

Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this

theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folder

Do you happen to have an AMD graphics card? If not you might have to reinstall windows, since its a system file. It could be corrupt. You can either reset windows 10 or download the iso straight from microsoft.

I do, i already ran the system file checker tool so the file is not corrupt. Im going to reset windows through the settings. Ill let you know if it works

Whats the importance of and AMD graphics card?

gh0stop added a comment.EditedDec 12 2016, 12:14 AM

You might need to upload your crash dumps so that the devs can look into it. If you are really itching to play, you might want to try updating drivers. Worst case backup your computer to external hdd/reinstall windows and steam then dayz.

Okay, thank you. I don't mind waiting, not being able to fix the problem is what is breaking my sanity. Should I send the crash dumps to battleye or bohemia?

You can upload the dayz crash dumps here.

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

But try this:

  1. Open Explorer (Windows Key + E)
  2. In the address bar (at the top, it probably says "▶ Computer ▶"), type %LOCALAPPDATA%\DayZ
  3. Delete the folder called BattlEye

    Also send battleye an email while you are at it!

It isnt allowing me to copy the zip file of my crash report,

screenshot of the error message that pops up on my browser.

Upload it to a file hosting website (like filedropper.com) and link it here.

Okay so before i do that stuff, i was able to catch the battleye launcher as it crashed and found this

theres a lot of fake info going on about "SysWoW64" being a virus but its a windows system folder. im just not sure about the file inside of that folder

Do you happen to have an AMD graphics card? If not you might have to reinstall windows, since its a system file. It could be corrupt. You can either reset windows 10 or download the iso straight from microsoft.

I do, i already ran the system file checker tool so the file is not corrupt. Im going to reset windows through the settings. Ill let you know if it works

Whats the importance of and AMD graphics card?

Thats either a graphics driver or a cpu driver. If you have an AMD card then I would uninstall and reinstall the latest driver. In the case of it being a cpu driver, then your windows is messed up and corrupt. Copy all your files (documents/music/etc) to an external hard drive, go to https://www.microsoft.com/en-us/software-download/windows10/ and use the tool to install a fresh copy of windows. I trust that over the integrated reset tool bundled with windows 10. Then get all the necessary drivers from the manufacturer and updates for windows. Your game should then work fine.

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

https://www.dropbox.com/s/yu0rtmz7x2tnqro/DayZ.rar?dl=0

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

https://www.dropbox.com/s/yu0rtmz7x2tnqro/DayZ.rar?dl=0

Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow

I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.

SaltySpitoon added a comment.EditedDec 12 2016, 7:10 AM

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow

I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.

Deleting it never worked so i tried to reset my computer bc its farely new and i dont have any important files on it. I found a temporary solution, to download the exp branch launcher then redownload the stable branch launcher, it works for one login but im afraid thats not good enough for me. Ive also contacted battleye a couple times with no response a few days ago, is there service really that bad?

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow

I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.

Deleting it never worked so i tried to reset my computer bc its farely new and i dont have any important files on it. I found a temporary solution, to download the exp branch launcher then redownload the stable branch launcher, it works for one login but im afraid thats not good enough for me. Ive also contacted battleye a couple times with no response a few days ago, is there service really that bad?

The reinstallation of windows from the website worked like a charm! Turns out i had corrupted files or something from unexpected shut downs (power outage). i was able to redownload the game and relog as much as i wanted!

SaltySpitoon renamed this task from Dayz Crashes After server join to Dayz Crashes After server join *FIXED*.Dec 12 2016, 4:52 PM

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow

I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.

Deleting it never worked so i tried to reset my computer bc its farely new and i dont have any important files on it. I found a temporary solution, to download the exp branch launcher then redownload the stable branch launcher, it works for one login but im afraid thats not good enough for me. Ive also contacted battleye a couple times with no response a few days ago, is there service really that bad?

The reinstallation of windows from the website worked like a charm! Turns out i had corrupted files or something from unexpected shut downs (power outage). i was able to redownload the game and relog as much as i wanted!

It stinks having to reinstall windows, so I feel your pain. But I'm glad it worked out in the end!! The way battleye works is that if your windows files do not match up with what battleye expects, then it blocks those files. Reinstall made fresh copies of those files, so that battleye now checks out!

gh0stop added a comment.EditedDec 13 2016, 12:15 AM

I'm experiencing the same. Game crashes 9 out of 10 times while joinging an experimental server after queue. happens on x64 and x86. deleting the battle eye folder seems to work, but has to be done every time.

attached are my last 3 crash messages, dxdiag file and my "dayz" appdata folder.

Stroganov, are you able to reset your computer? I attempted that but windows runs into a problem and makes no changes, i havent been able to figure out how to fix that, tried just about every solution i could, i was wondering if they are connected somehow

I didn't try to reset my computer. Don't think it has anything to do with that. Looks like a Battle Eye problem since it works when I delete the BattleEye folder that gh0stop mentioned. I have to delete it every time I want to join or rejoin an exp. server.

That sounds like possibly a file permission issue, such that deleting the file allows dayz to create a new one. But afterwards the game loses permissions and crashes because it doesn't know how to handle it. Have you created a bug report so that we can close this report out here since the original issue was resolved? Link me to it here and I will try to help you out!

On the battleye support website, there's different solutions listed have you looked at them? Or have you contacted battleye?