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DayZ.exe BEX application crash
Closed, ResolvedPublic

Description

Randomly, but without fail, I run into the error below.

Details

Legacy ID
3961193730
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Install game
Run game
Play anywhere form a minute or two to an hour and BOOM, BEX crash.
Crash info in additional information.
Reminisce on how zombies and people who shoot on first sight used to be the most stressful thing about DayZ

Additional Information

Problem signature:

  Problem Event Name:	BEX
  Application Name:	DayZ.exe
  Application Version:	0.44.123.802
  Application Timestamp:	53848c04
  Fault Module Name:	StackHash_0a9e
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception Offset:	00000000
  Exception Code:	c0000005
  Exception Data:	00000008
  OS Version:	6.1.7600.2.0.0.256.4
  Locale ID:	1033
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

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If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

Faulting application name: DayZ.exe, version: 0.44.123.802, time stamp: 0x53848c04
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1970
Faulting application start time: 0x01cf7d535e0650bb
Faulting application path: C:\Program Files\Steam\steamapps\common\DayZ\DayZ.exe
Faulting module path: unknown

Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: DayZ.exe
P2: 0.44.123.802
P3: 53848c04
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: c0000005
P9: 00000008
P10:

Attached files:

These files may be available here:
C:\Users\btgille\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_DayZ.exe_1dc7c35915360e1ee21d40e6db755d81d2fbe1_20a1580e

Analysis symbol:
Rechecking for solution: 0
Report Id: f22e5fdb-e947-11e3-9cee-002215f64047
Report Status: 0

Event Timeline

Gille edited Steps To Reproduce. (Show Details)Jun 1 2014, 7:03 AM
Gille edited Additional Information. (Show Details)
Gille set Category to Game Crash.
Gille set Reproducibility to Always.
Gille set Severity to None.
Gille set Resolution to Fixed.
Gille set Legacy ID to 3961193730.May 8 2016, 6:26 PM
Bohemia added a subscriber: Gille.Jun 1 2014, 7:03 AM
Gille added a comment.Jun 1 2014, 7:23 AM

Let me know if there is any additional logging I can enable to help find the cause of this issue.

R834 added a subscriber: R834.May 8 2016, 6:26 PM
R834 added a comment.Jun 1 2014, 2:20 PM

Hi,

Could you upload the files from
C:/Users/<Name>/AppData/Local/DayZ/

Pack them into a .rar file - if the RAR is smaller than 5000KB, you can attach it here. If it's larger, please upload it to a file sharing website and link it here.

Thanks

Gille added a comment.Jun 1 2014, 2:26 PM

Added to attached files. Let me know if I can do anything else to help out.

Gille added a comment.Jun 1 2014, 5:15 PM

I switched to windows 7 memory allocator and gave it a run. I played longer but still ended up with a crash. My gut tells me it has something to do with the memallocator.

Gille added a comment.Jun 2 2014, 2:26 AM

Included a rar of all of the same files of an error I got after a while when I switched to windows memory allocator instead of the built in allocator.

Hey,

Thank you for the feedback. We are aware of this issue and are currently working on a fix.

Please keep monitoring this issue for further updates.

Hey,

unfortunately the files from your AppData folder are too old. Could you update your game to the latest patch, reproduce the issue you are having and reupload the files from AppData folder?

Thanks

Sorry, I've got no RAR (uploaded AppData folder as a .zip).

Problem signature:

Problem Event Name:	BEX
Application Name:	DayZ.exe
Application Version:	0.48.124.737
Application Timestamp:	53ea1406
Fault Module Name:	StackHash_0a9e
Fault Module Version:	0.0.0.0
Fault Module Timestamp:	00000000
Exception Offset:	00000000
Exception Code:	c0000005
Exception Data:	00000008
OS Version:	6.1.7601.2.1.0.256.48
Locale ID:	2057
Additional Information 1:	0a9e
Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
Additional Information 3:	0a9e
Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Is this crash 32bit Windows only?

andy added a subscriber: andy.May 8 2016, 6:26 PM
andy added a comment.Oct 22 2014, 4:06 PM

Hi,
we believe this has been fixed, please create a new ticket if the issue persists.
Regards,
Andy