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Exception code: C0000005 ACCESS_VIOLATION at 0147D495 (SERVER SIDE)
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Description

The server runs for about 3 minutes, then crashes quoting the error: Exception code: C0000005 ACCESS_VIOLATION at 0147D495 in the RPT. We have tried removing all of our mods 1 by 1 to see if we can isolate the issue, as well as that we have rolled our missionfile back to the basics to see if this helps and nothing makes a difference, it crashes no matter what we do. Before the 1.54 update we never had this issue, its only been after the update.

The player count doesn't seem to effect the server crashing as we have had anything from 1-45 people online and it crashing randomly

Details

Legacy ID
4217439896
Severity
None
Resolution
Open
Reproducibility
Always
Category
Server
Steps To Reproduce

Start the server,

Join the server and run around,

Within anything from 1-20 mins it will crash with access violations as the reason everytime

Additional Information

We have tried using all the mallocs and the latest performance binary's but the server still crashes.

Bellow is a copy of out DXDIAG, RPT and the BIDMP

http://pastebin.com/n2VGJpYF
http://pastebin.com/QRJ4BRXS
http://pastebin.com/1sWVdyST

Event Timeline

jamchiv01 edited Additional Information. (Show Details)
jamchiv01 set Category to Server.
jamchiv01 set Reproducibility to Always.
jamchiv01 set Severity to None.
jamchiv01 set Resolution to Open.
jamchiv01 set Legacy ID to 4217439896.May 8 2016, 1:26 PM
Bohemia added a subscriber: crs24.Jan 6 2016, 12:57 AM

Hello,

thank you for your feedback. Could you please try and find the mdmp file also? It would help us a lot in order to find the problem.

Did you also try suggested steps for this error message that are mentioned here?
https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit#0xC0000005_-_ACCESS_VIOLATION

Thank you

Hello, please find attached our MDMP for the server crash, we have tried re installing the game, and we get this issue on 4 different server computers hosted around the world However we will try re installing DirectX and re installing Visual C++ 2013 Redistributable but i have a feeling its a issue in the game itself as this is on a server computer not a client.

Also we have tried hosting a server on Linux and we get the same issues on there.

Hello,

please try to do so. Once you have reinstalled the DX and Visual C++ 2013 Redistributable, adn should the crash happen again, please try to generate another crash dump and attach it here also.

Thank you

I have the same problem trying to reinstall everything now.

Hello,

could you please try to run the game with standard Arma3 allocator? Once you do and game crashes, send us the crashdump again.

Also please attach it here and do not post it to pastebin so we can download the files.

Thank you

Update: We have modified some functions in our missionFile, and removed the remoteExecCall function and replaced it with a public variable event handler and this has reduced our server crashes dramatically, however they do still occur no matter what malloc we are using. I will upload a RPT and crashdump when i get chance.

Please find attached the latest crash logs we have after doing the above^^

Unfortunately there is not much we can do about crashing with mods, if possible, please try to create the crashdumps without any mods.

Sorry for not mentioning that earlier.

dedmen closed this task as Resolved.May 18 2020, 11:00 AM