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Publisher does not upload all files reliably
Closed, ResolvedPublic

Description

I recently updated one of my mods. After subscribing to it I noticed that my logo.paa, logoSmall.paa and mod.cpp were missing. So I updated it again and that time I made sure I added all the necessary files to publisher, but still, those files were missing.

The same probably happened to the lastest ACE release, some files are simply missing in the workshop version.

Unfortunately I don't have any log files. {F27568}

Details

Legacy ID
563384267
Severity
None
Resolution
No Bug
Reproducibility
Always
Category
Tools

Event Timeline

R3vo set Category to Tools.Dec 10 2015, 7:37 PM
R3vo set Reproducibility to Always.
R3vo set Severity to None.
R3vo set Resolution to No Bug.
R3vo set Legacy ID to 563384267.May 8 2016, 1:17 PM

Hello,
could anyone else very that the files are really missing? Steam may work differently on the machine where the mod was uploaded. If you don't have any logs (either Publisher logs or Steam logs), could you at least share the link to the mod, so we can ask Valve to investigate?

R3vo added a subscriber: R3vo.May 8 2016, 1:17 PM
R3vo added a comment.Dec 10 2015, 8:47 PM

http://steamcommunity.com/sharedfiles/filedetails/?id=570099121

Is there any way to turn on logs for the publisher?

Thank you. The publisher logs are stored together with other Arma 3 Tools logs. (...Steam Library\steamapps\common\Arma 3 Tools\Logs)

R3vo added a comment.Dec 10 2015, 9:30 PM

Oh okay, I didn't know that, I was looking in appData....Publisher

I uploaded all the log files I have.

I can see that the files are there. Could you tell me which of updates published them correctly?

  • Update: 9 Dec @ 8:04pm

. Update: 7 Dec @ 8:38pm

  • Update: 6 Dec @ 3:00pm
  • Update: 6 Dec @ 2:57pm
R3vo added a comment.Dec 10 2015, 9:39 PM

None of them apparently, files are still missing on my end.

Those file are being downloaded on my machine just fine: http://imgur.com/4qWUcEo

By any chance you didn't cleared your Steam Workshop cache, did you?

R3vo added a comment.Dec 10 2015, 9:48 PM

Interesting, I've just deleted all files and redownloaded them. Same issue.

  • addons
  • keys
  • meta.cpp
  • logo.png

Rest is missing.

Cleared my cache ? Maybe by accident, but not intentionally.

Try to run verification of the game cache from Steam client, it should also verify all the mods (except the legacy ones).

R3vo added a comment.Dec 10 2015, 10:05 PM

I've just downloaded 3.6 Gbyte, guess something was really awry. Issue is solved now. Thanks for your incredible support, especially at that time of day !!

I'm glad to be of service.