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Game crashes due to DX11 error out of memory, while memory is still available.
Assigned, WishlistPublic

Description

I have had happen to me multiple times while playing the past days that I will suffer a crash to desktop, accompanied with a DX11error 'out of memory'. Monitoring my memory usage in the background, I have found that my VRAM usage was around 2.4GB(I have 4GB available(R9 290)) and my system RAM usage was around 70%(I have 7.9GB available, Arma was using 1.3GB). Also, something strange that got to my attention was that RAM usage by 'system' in task manager went up to about 1.5GB while playing arma, and it has been doing so for a long while. About 10-20 seconds after the game crashes this memory usage will go down to normal (+-100MB).

Details

Legacy ID
2321769849
Severity
None
Resolution
Open
Reproducibility
Random
Category
Performance
Steps To Reproduce

Join a MP server
Play game for a while
Suffer random crash

Event Timeline

bmannumber1 set Category to Performance.
bmannumber1 set Reproducibility to Random.
bmannumber1 set Severity to None.
bmannumber1 set Resolution to Open.
bmannumber1 set Legacy ID to 2321769849.May 8 2016, 12:55 PM
Adam added a comment.Oct 12 2015, 8:45 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.