Page MenuHomeFeedback Tracker

when I start the game, BattlEye can't start
Closed, ResolvedPublic

Description

Since the last update (July 22nd 2015), when I start the game, BattlEye can't start
I have this error : Driver Load Error [577].
You can see it on the screenshot
{F26702}

Details

Legacy ID
1754146470
Severity
None
Resolution
Not A Bug
Reproducibility
Always
Category
BattlEye
Steps To Reproduce

(Maybe you can't reproduce)
Launch the Launcher
Click on play

Additional Information

I uninstalled the game, deleted all the files (in steamapps/common/arma3 and in %user%\AppData\Local\BattlEye), downloaded and installed the game.

Nothing changed.

So, I reinstalled BattlEye replacing my files by those (Arma 3) : http://www.battleye.com/downloads/

Nothing changed.

Event Timeline

Khalyo edited Steps To Reproduce. (Show Details)Jul 23 2015, 3:00 PM
Khalyo edited Additional Information. (Show Details)
Khalyo set Category to BattlEye.
Khalyo set Reproducibility to Always.
Khalyo set Severity to None.
Khalyo set Resolution to Not A Bug.
Khalyo set Legacy ID to 1754146470.May 8 2016, 12:26 PM
DnA added a subscriber: DnA.May 8 2016, 12:26 PM
DnA added a comment.Jul 23 2015, 4:16 PM

May we ask whether you are running any anti-virus or other security software packages, and if so, which ones?

Khalyo added a subscriber: Khalyo.May 8 2016, 12:26 PM

Yes, i'm running Avira Free Antivirus.
I tried to disable the real time protection and launch the game, but i have the same error.

DnA added a comment.Jul 23 2015, 5:21 PM

Can you try to update Windows 10 to the very latest version?

Windows tells me there is no update, but I have the build 10074 and I know there is newer builds. I don't know how to force update.

i have same problem !
we can't play , we need play please fix it

Hi,

I solved the problem downloading manually a newer version of Windows 10 (build 10162) and battlEye is now working fine.

@bqudaih
Note 1 : Take a windows build in the same language than your current version of Windows. Otherwise you'll have to reinstall all your apps.

Note 2 : Just mount the image in a virtual drive (e.g. daemon tools lite) an follow the instructions

DnA added a comment.Jul 24 2015, 9:35 AM

Excellent, thanks for sharing the solution!

i have build 10074 , but i don't know how i can upgrade to build 10162 .
can you help me ?
and thanks for you

Try this one: http://www.cnet.com/how-to/change-to-the-fast-ring-for-more-frequent-windows-10-preview-updates/

Sometimes you were stuck in an old build. But jumping between slow to fast ring did fix it. Try it out. If it doesnt work, you should receive the final version on the 29th of July anyway.