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Server Crashes & Bad Desync
Assigned, WishlistPublic

Description

Ever since 1.42 the server will crash when it reaches full up we have found putting a BEC slot limiter with 3 reserved slots on it helps so it never reaches full (less crashes) however it has been known to crash (arma3server.exe has stopped responding) with 20 players on at 3am in the morning.

We have found that using the forced BI malloc makes it worse and there is less crashes with Fred41 malloc.

The point we are trying to make is that Prior to 1.42 there was no desync with 120 players on the server and the server never crashed for a number of months.

I can also confirm our KOTH server has been crashing a recorded of 11 times since the release of 1.42

As it seems nothing is getting done or as your Arma 3 twitter account states "not the crashes, because we still don't have useful crash reports for them" despite reports already on here we have decided to provide you with our logs everytime the server crashes so this feedback report might get rather large.

I can confirm we are running the Dwarden performance binary v2... without this the servers are completely unplayable

As for the desync it comes and goes, without fred41 malloc and dwardens binary again with desync the server is unplayable we find the fred41 malloc and dwarden binary minimizes the server lag and desync.

To rule out issues our end we have tried everything even reformatting but the issue remains across 2 servers.

Lets talk about mods... we are running Altis Life and before you target that as the issue i would like to point out again the server was a complete joy to play with very little to no desync and no crashes before 1.42

I know BI doesn't really like mods/server scripts however i can assure you a very large number of people have bought arma 3 just to play on our server and only play altis life and on our KOTH server so you should really welcome the custom scripts!

Hope these feedback reports help out and anything you want us to try we will certainly give it ago!

Details

Legacy ID
3698372371
Severity
None
Resolution
Open
Reproducibility
Sometimes
Category
Dedicated Server
Additional Information

To start with i have added the RPT / mdmp & bidmp after a crash we had moments ago

As i stated above everytime we have a crash i will supply these logs until you advise otherwise.

Event Timeline

WilcoGamer edited Additional Information. (Show Details)Apr 21 2015, 7:29 PM
WilcoGamer set Category to Dedicated Server.
WilcoGamer set Reproducibility to Sometimes.
WilcoGamer set Severity to None.
WilcoGamer set Resolution to Open.
WilcoGamer set Legacy ID to 3698372371.May 8 2016, 11:58 AM
WilcoGamer edited a custom field.
WilcoGamer added a subscriber: WilcoGamer.

Forgot to add we have automated restarts every 4 hours.

I can confirm on both crashes so far player count was 117 players.

Crash 3 added, "Arma3server.exe" stopped responding at 1am again full of players.

Adam added a comment.Apr 22 2015, 9:05 AM

Hello,

You have custom memory allocator running. Please try disabling it and if the server crashes upload the crashdump files. Thank you.

Adam as i said before we put on the fred41 malloc we was using the BI one and the server was crashing every hour or so when full.

I will give it ago for one restart but due to dropping numbers already due to the 1.42 update more crashes will further make people not want to come back.

I will provide the crash logs soon as the server becomes busy later today.

Ok we disabled the fredmalloc and ran with the default.

The server crashed with only 50 players on but what was interesting was that in task manager arma3server.exe was using over 3GB of ram at the time of the crash.

Logs uploaded please find crash4.rar