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Addon Updating Broken in Workshop
Closed, ResolvedPublic

Description

Getting item publishing failed message, when trying to upload new version for my WLA sound addon in workshop. First time it uploaded the file and then gave that message, now it gives it before it even starts to upload it.

http://steamcommunity.com/sharedfiles/filedetails/?id=285179465

Selected the addons folder to be uploaded that have the mod pbo's. {F26004} {F26005} {F26006}

Details

Legacy ID
1429891610
Severity
None
Resolution
Not A Bug
Reproducibility
Always
Category
Steam Workshop

Event Timeline

SaOk set Category to Steam Workshop.Apr 9 2015, 12:26 PM
SaOk set Reproducibility to Always.
SaOk set Severity to None.
SaOk set Resolution to Not A Bug.
SaOk set Legacy ID to 1429891610.May 8 2016, 11:52 AM

hi, thx for reporting. could you please upload publisher logs? could be found in c:\Users\[username]\AppData\Local\Arma 3 Publisher\Logs\arma3publisher.rpt

SaOk added a subscriber: SaOk.May 8 2016, 11:52 AM
SaOk added a comment.Apr 9 2015, 12:51 PM

Hi, sure uploaded. Also tried now to create new entry for the addon, but also getting the same fail message before it uploads it. Publisher also crashes soon after that.

I've just sent a PM to your email...

SaOk added a comment.Apr 9 2015, 6:13 PM

Attached new logs ;)

hi, thx for the logs. It seems you are publishing preview image with size greater than 1MB. This is the limit. Could you please try to publish the item with smaller preview image? Thx

SaOk added a comment.Apr 10 2015, 12:17 PM

hi, I tryed with smaller than 1MB pic and also with predefined pic but still the same issue. Attached new logs.

SaOk added a comment.Apr 10 2015, 2:06 PM

Now it worked when I made new addon entry to workshop. Seems like the old pic somehow blocked to update the old one even I tried to change it?

Only strange that is uploaded it very quick, but may the file was already ready in server?

Great it worked even that you had to create a new item.
Those are great questions and we think it's exactly how you describe it but only Valve has answers.
It's hard for us to find the exact reason since we're not able to reproduce the issue. What we see from the logs is that many queries made by the publisher are failing for some reason. It happens time to time to random users.
What we'll definitely do is to add functionality so that prev images will be shrinked/compressed so that it's size is under the 1MB limit.
Anyway thx for great collaboration:)

SaOk added a comment.Apr 13 2015, 1:09 PM

Sure, no problem :) I will remove the old item in few days unless you still need it for debug? Causing confusion in some WLA players.

Feel free to remove it;)

Steam bug - publishing fails sometime