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The game doesn't launch
Closed, ResolvedPublic

Tags
Subscribers
Koala, Unknown Object (User)
Assigned To
Authored By
Unknown Object (User), Apr 6 2015

Description

When launching the game (with "play" from the Launcher or through Steam and -noLauncher), a process is created in the Task Manager but the game doesn't start. The process is closed a few seconds after.

Happen with and without antivirus (disabling the antivirus have already helped some times).

No mod enabled. {F25967} {F25968} {F25969} {F25970} {F25971} {F25972}

Details

Legacy ID
3027219877
Severity
None
Resolution
Fixed
Reproducibility
Random
Category
Game Startup

Event Timeline

Unknown Object (User) set Category to Game Startup.Apr 6 2015, 12:52 PM
Unknown Object (User) set Reproducibility to Random.
Unknown Object (User) set Severity to None.
Unknown Object (User) set Resolution to Fixed.
Unknown Object (User) set Legacy ID to 3027219877.May 8 2016, 11:50 AM
Adam added a comment.Apr 7 2015, 2:46 PM

Could you please provide more specific information? Feel free to even create a video if you want. Also please attach a dxdiag file.

You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548

Unknown Object (User) added a subscriber: Unknown Object (User).May 8 2016, 11:50 AM
Unknown Object (User) added a comment.Apr 7 2015, 8:54 PM

dxdiag add. I also added a weirdly empty RPT, I have 3 others like this one. I can't really add more informations :

I click on the Arma 3 icon and nothing happen, so I try differents things (disabling my Antivirus work sometimes, last time I've deleted some old RPT from C:\Users\Edouard\AppData\Local\Arma 3 and old squads files in \squad\ and the game accepted to start after that).

There is always a process created, which is closed after some 5-10 seconds.

Adam added a comment.Apr 8 2015, 9:26 AM

Please run Arma 3 without any parameters and attach the new files generated in your C:\Users\<Name>\AppData\Local\Arma 3\ folder.

Unknown Object (User) added a comment.Apr 8 2015, 11:12 AM

Added : arma3_2015-04-08_11-05-52
I had again issues to launch the game, but there was not RPT file created when it happened.
The uploaded file is from the first successful launch.

Adam added a comment.Apr 8 2015, 4:24 PM

Try launching Arma 3 directly from your steam Arma 3 folder. Also disable antivirus and try launching it again. Thanks

Unknown Object (User) added a comment.Apr 17 2015, 11:57 AM

Unable to reproduce since a few updates. I keep you up to date.

Unknown Object (User) added a comment.Apr 29 2015, 12:09 AM

Added : unusual process exit.PNG
Might be the evolution of my error.
Fixed by turing the anti-virus off.

Unknown Object (User) added a comment.Jan 27 2016, 8:27 AM

No new iteration for a long time, this issue could be closed.

Koala added a subscriber: Koala.May 8 2016, 11:50 AM
Koala added a comment.Jan 27 2016, 6:09 PM

According to the ticket author I marked the ticket as resolved.