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Graphics driver crash after entering game world - narrowed down to Bloom setting (Files attached)
Assigned, WishlistPublic

Description

Arma stopped working after playing for 2 days. Since yesterday, I can start the game, but when entering the game world, the game crashes to the desktop stating an D3D error ( DSD error- DXGI_ERROR_DEVICE_REMOVED) or causes a restart.
Sometimes the restart even fails with an asus mainboard graphics card error sound (long beep followed by three short ones). After a second reboot the computer launches correctly. I'm running the latest official Nvidia driver (347.88), going back to an older version or reinstalling the DirectX drivers didnt solve the problem. Disabling TrackIR or installed mods does not help either.

UPDATE:

Today i reinstalled Arma3 and set all graphics settings to low - no crash.
Then i raised every setting back to high, one by one and discovered the Bloom caused my crashes, everything else can be set to highest settings.
It is reproducable on my machine, all settings set to low only Bloom enabled causes a graphics driver crash.

{F25877} {F25878} {F25879}

Details

Legacy ID
1923891169
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce
  1. Launch Arma3
  2. Start a saved mission or an editor preview
  3. Game world appears for a second before the display driver crashes, sometimes the crash occurs some minutes later.

UPDATE: Crash happens only with Bloom set higher then 0.

Event Timeline

zandor2002 set Category to Game Crash.
zandor2002 set Reproducibility to Always.
zandor2002 set Severity to None.
zandor2002 set Resolution to Open.
zandor2002 set Legacy ID to 1923891169.May 8 2016, 11:46 AM
Adam added a comment.Mar 30 2015, 11:58 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

Hi Adam,
There are already two Winrar archives attached with all the files i found in the folder you specified. There aren´t any mdmp files.

Adam added a comment.Mar 30 2015, 1:07 PM

Could you please try disabling the mods and try to reproduce the crash without any mods? Thank you

Sure, i uploaded two new dumps. Both without mods and Bloom at 100, one with TrackIR one without, both crashed after about a minute. Again setting Bloom to 0 worked fine.

Adam added a comment.Mar 31 2015, 9:00 AM

The .mdmp file is missing. Could you please attach it too? It is an essential file.

Thank you.

I´m sorry but i don´t find any .mdmp files on my system. Not in the C:\Users\*username*\AppData\Local\Arma 3 directory or anywhere else.

Adam added a comment.Mar 31 2015, 10:02 AM

It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.