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arma 3 freezes and crash
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Description

i try to play, open the game, after a certain period of time the game freezes and crash.
cant even start the campaing mission always crashing before.

i could run 1 time till the end a shooting training on challenges. after crashes.

graphics card driver up to date: nvidia driver 347.88

tried a driver older version but crashes too.
all unwanted programs closed including gefore experience.
integrity of the game verified by steam.
all redists installed properly.
tried to specify the cores of my processor in launcher and tried to use maloc=system.

system specs:

e6750 core2duo
650 ti boost
5gb mem ram

my last dump file is too big, i put a dump with less size.

Details

Legacy ID
1722420842
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Additional Information

Assinatura do problema:
Nome do Evento de Problema: APPCRASH
Nome do Aplicativo: arma3.exe
Versão do Aplicativo: 1.40.129.533
Carimbo de Data/Hora do Aplicativo: 54f47474
Nome do Módulo de Falhas: arma3.exe
Versão do Módulo de Falhas: 1.40.129.533
Carimbo de Data/Hora do Módulo de Falhas: 54f47474
Código de Exceção: c0000005
Deslocamento de Exceção: 00f5a500
Versão do sistema operacional: 6.1.7601.2.1.0.256.1
Identificação da Localidade: 1046
Informações Adicionais 1: 0a9e
Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789
Informações Adicionais 3: 0a9e
Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789

Leia nossa declaração de privacidade online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416

Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:
C:\Windows\system32\pt-BR\erofflps.txt

Event Timeline

megadeth edited Additional Information. (Show Details)Mar 26 2015, 10:35 PM
megadeth set Category to Game Crash.
megadeth set Reproducibility to Always.
megadeth set Severity to None.
megadeth set Resolution to Open.
megadeth set Legacy ID to 1722420842.May 8 2016, 11:45 AM
Adam added a comment.Mar 27 2015, 8:55 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Adam added a comment.Mar 27 2015, 3:27 PM

I have requested access.

access accepted.

Adam added a comment.Mar 27 2015, 4:30 PM

You have custom allocator running which could be the source of your problems. Please disable the allocator and try again if your game crashes. If it does please send me the dump files.

Thank you.

whats allocator??? what should i do???

you mean -malloc=system on startup parameters? i did this trying to fix the crash problem i followed this instructions:

http://www.youtube.com/watch?v=Z2yRBWPjRRI

plz specify what should i do.

Hello wheres the reply from support??? this is the help the game offers to the clients who paid for the game???

Adam added a comment.Mar 30 2015, 9:40 AM

Attach the newest dump files without custom allocator or any mods running.

Thank you

WHAT DO U MEAN CUSTOM ALLOCATOR???? PLEASE SPECIFY WHAT YOU ASKING FOR!!!!!!!!!!!!

jls1cm added a subscriber: jls1cm.May 8 2016, 11:45 AM

They dont know what causes the crashing. I have worked with them for a long time even quit playing till I got my new pc. Same issues and no resolution. The only thing i was told was to play on another server or use dev model which no one is running in MP

Adam added a comment.Mar 31 2015, 8:58 AM

You had custom allocator running indicated by the -malloc=system in your startup parameters. Please remove it from startup. Also make sure you are not running any mods. WHen your game crashes please attach the newest dump files. Thank You