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Crashes after joining an Altis Life Server
Closed, ResolvedPublic

Description

Hello, I saw many things about this error on the Internet but none of these worked.

Then I tried to change the memory allocator like in the following ticket: http://feedback.arma3.com/view.php?id=18883

For "tbb4malloc_bi" and "tbb3malloc_bi", same thing happened: when I select a slot in a lobby and try to join the server, the game crashes.

For "jemalloc_bi", the game crashes in the middle of a game play on the same server. But I joined the server without any problem.

I got an "Out of Memory" just before the game started with this parameter : "-malloc=tcmalloc_bi"

Now I'm playing with "nedmalloc_bi" and I didn't get any problem but I'm not sure for the future...

Other people told me to put "system" but I didn't try it yet.

If you could help me on this error, it would be super.
Thanks a lot !
Romy {F25169}

Details

Legacy ID
554648560
Severity
None
Resolution
Not Fixable
Reproducibility
Sometimes
Category
Game Crash
Additional Information

I put all the .rpt files for all the memory allocators I tried so maybe you could find something.

If you need other files, don't hesitate to tell me !

Event Timeline

romy edited Steps To Reproduce. (Show Details)Nov 19 2014, 8:09 PM
romy edited Additional Information. (Show Details)
romy set Category to Game Crash.
romy set Reproducibility to Sometimes.
romy set Severity to None.
romy set Resolution to Not Fixable.
romy set Legacy ID to 554648560.May 7 2016, 7:51 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When the archive is smaller than 5000k, you can attach it here. When it is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

romy added a subscriber: romy.May 7 2016, 7:51 PM
romy added a comment.Nov 20 2014, 7:19 PM

Hello,

Here I provide a lot of dump files in the attached rar package. You will find a folder for all the tested allocators to launch the game, and also more dump files for the time before the tests...

Link: http://www73.zippyshare.com/v/52005002/file.html

Hope you could help, thanks again ;)

Hello,
all the crashes are at the same place, but unfortunately in your system. There is nothing we can do about it. I'd recommend repairing/reinstalling your system.
Fault address: 776F6C53 01:00095C53 C:\Windows\SYSTEM32\GDI32.dll

You can also visit following Microsoft page for possible solutions:
https://social.technet.microsoft.com/Forums/windows/en-US/6859bc88-4653-4e93-8461-5558fe60abe2/windows-explorer-crash-gdi32dll?forum=w7itprogeneral

Thank you.