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The game freezes since November 5th and DLC
Closed, ResolvedPublic

Description

I bought the Helicopters DLC and since November 5th the game keeps freezing up, especially when I load the new DLC helicopters. It never used to do this before. Attached are my crash log files a dev told me to post in here.

Details

Legacy ID
2018248307
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Helicopters DLC
Steps To Reproduce

Load DLC helicopter.

Event Timeline

EventHorizon edited Additional Information. (Show Details)
EventHorizon set Category to Helicopters DLC.
EventHorizon set Reproducibility to Always.
EventHorizon set Severity to None.
EventHorizon set Resolution to Fixed.
EventHorizon set Legacy ID to 2018248307.May 7 2016, 7:47 PM
EventHorizon edited a custom field.
Bohemia added a subscriber: X39.Nov 8 2014, 4:54 AM

Hello, thank you for reporting the problem and providing crash dumps, I have assigned the issue internally.

It looks like some of your data is corrupted, could you please verify it?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Thank you.

Yes, I have verified it. It worked great all the way up to November 4th, I played the Huron/Taru fine all that day. But then November 5th it started. Now I find that it is most likely if the Huron is loaded. I can fly the Taru for a bit before a freeze, but eventually one will come.

Attached are the crash logs for the most recent freeze.

X39 added a comment.Nov 12 2014, 1:28 AM

takes about one minue for me to get into that crash using this little way of reproducing:

  1. start the "Sling Loading" showcase mission
  2. move to the chopper
  3. (if not already crashed) get into the chopper

will attach my crash dumps too
just ask for more ... can get plenty of them

@Event Horizon,
could you please disable all mods and upload new dumps? It helps us when analysing them.

X39 added a comment.Nov 18 2014, 6:47 PM

fyi
not getting the crash anymore since removing all DLLs from the dll folder

@X39,
that means the game was crashing on memory allocators. We use our own, by deleting them you started using system allocators. The performance might be a bit weaker, it could also mean that some of your hardware is corrupted.

Attached is my most recent crash playing the sling load mission with all mods turned off.

Thank you for looking into this, I would like to get back to flying once again.

Iceman added a comment.Dec 9 2014, 9:41 AM

Hello,
does it still happen to you in 1.36?

So far no freezes since the patch. It so far looks like they fixed it. Thank you!