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Arma 3 wont start, no errors, no messages
Assigned, WishlistPublic

Description

I bought Arma 3 a few days ago and installed it after the download was finished.
The installation proceeded without incident. I installed DXSETUP from the arma 3 folder too.
My problem is, that arma 3 does not start. I tried pretty much everything i can and i asked the support for help. I sent them the dxdiag, the msinfo32, the profile, cfg files and my rpt files. We tried many things, but nothing worked for me.
When im trying to start arma 3 the arma 3 task shows up in the taskmanager for a few seconds. I tried many compatibility modes and tried to run it as admin. I can not search in any forums for error messages cause i get none. Looks like not a single person playing arma 3 has the same error like i have.

{F24158} {F24159} {F24160}

Details

Legacy ID
3661921667
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Starting arma 3, in steam or directly with the .exe. It doesnt matter.

Additional Information

I will send u every log, cfg...
Something we noticed is that my primary gpu is an intel onboard card. But i cant disable it, because of my pc cant even run World of Tanks only with the nvida card activated.

Looks like i have to put all the logs and cfgs in a rar file. I can only upload 1 file here.

If u need a link to my steam profile: http://steamcommunity.com/id/yeha01

Event Timeline

K3NnnY edited Steps To Reproduce. (Show Details)Jun 26 2014, 5:45 PM
K3NnnY edited Additional Information. (Show Details)
K3NnnY set Category to Game Crash.
K3NnnY set Reproducibility to Always.
K3NnnY set Severity to None.
K3NnnY set Resolution to Open.
K3NnnY set Legacy ID to 3661921667.May 7 2016, 6:50 PM
Koala added a subscriber: Koala.May 7 2016, 6:50 PM
Koala added a comment.Jun 26 2014, 6:31 PM

Hi K3Nnny,

do you only have an onboard GPU to play games, or have you installed a graphics card on your mainboard too?

If you have a graphics card installed, try to deactivate your onboard GPU in your BIOS.

Have you tried to verify the integrity of the game cache (open Steam->Library->right click on Arma3->properties->local files->verify the integrity of the game cache)?

I once installed a game (f.e. Max Payne 3) and it didn't start. I verified the game cache, Steam downloaded something and I was able to start the game.

K3NnnY added a subscriber: K3NnnY.May 7 2016, 6:50 PM

I tried verifying the integrity of the game cache. It always says one file is damaged and needs to be downloaded. I can do this several times, doesnt change anything.

Have a nvidia geforce gtx770m on my board too. I disabled the intel onboard card in the device manager once. But then i cant run any game with fps over 10. Looks like they need each other.

Indy added a subscriber: Indy.May 7 2016, 6:50 PM
Indy added a comment.Jun 26 2014, 9:57 PM

Hey,

Have you tried checking the windows event viewer, it might tell you whats going wrong.

That was a good idea.
Look what it says:

EventData

arma3diag.exe 
1.23.125.390 
53a9fdc4 
IPHLPAPI.DLL_unloaded 
3.0.2.0 
5392abda 
c0000005 
000304d3 
fbc 
01cf9151392b1a46 
D:\Program Files (x86)\Steam\SteamApps\common\Arma 3\arma3diag.exe 
IPHLPAPI.DLL 
77d7f946-fd44-11e3-bea0-0c8bfd8e83dd

and after the error theres a message:

EventData

   81681304823 
   5 
   BEX 
   Nicht verfügbar 
   0 
   arma3diag.exe 
   1.23.125.390 
   53a9fdc4 
   IPHLPAPI.DLL_unloaded 
   3.0.2.0 
   5392abda 
   000304d3 
   c0000005 
   00000008 
    
   C:\Users\Phillip\AppData\Local\Temp\WER99E1.tmp.WERInternalMetadata.xml 
   C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_arma3diag.exe_3f44a63b626524eada2a57ad3d41183afef3b3_4084cbec_17bb9fd 
   0 
   77d7f946-fd44-11e3-bea0-0c8bfd8e83dd 
   0 
   225dcaed1411cf0d226bc2f4a37493f3

Something is wrong with the IPHLPAPI.DLL
The support told me, that there was something wrong with it.
But i dont know what to do with it.

Indy added a comment.Jun 27 2014, 12:01 AM

Damn, unexpected. Try restoring the dll, if you haven't already.
Also it looks like there might be a problem with BEX; try disabling DEP for Arma 3?

Dont know what BEX and DEP is.

Indy added a comment.Jun 27 2014, 12:26 AM

Google "how to disable data execution prevention" on your OS.

It says that arma3.exe and arma3diag.exe have to be started with DEP.
And i cant disable DEP completely in the Command Prompt. It says its needed for save start and cant be disabled.

Indy added a comment.Jun 27 2014, 12:53 AM

Welp, try showing that event report to the support they might be able to help.

Support sent me to this site.

Indy added a comment.Jun 27 2014, 1:13 AM

Lovely. Well either the game hasn't installed properly or something related to the game is malfunctioning. Sorry that I can't be any more help than this.

Hello,

it seems that the server rpt will provide us with more data than the client one. Would it be possible to try starting arma3server.exe couple of times and then upload your rpts starting arma3server_ in one archive?

Thank you very much.

Files are up

Thank you!
Could you please try to create a shortcut of Arma exe and run it with parameter "-nobenchmark"?
Right click on the shortcut, select Properties and in Target, add "-nobenchmark" (without quotes)
Example:
"C:\Program Files (x86)\Steam\SteamApps\common\Arma 3\arma3.exe" -nobenchmark

Please make sure that you have quotes according to the example.

Tried it, didnt work. Think its the same like the starting options in steam.
I tried many of those starting options, memory usage, cpu usage and many more.
Nothing worked.
To be sure i did it right i made a screen shot.