On a scale of 1-10 (with 10 being the MOST frustrating) - each person should also be able to vote (1 time) on the "frustration factor" for each issue.
You could put a color bar on the right side of the (1 to 10) button chooser:
- Low numbers are green (1-4)
- Middle number are yellow. (5-8)
- High frustration numbers are red color! (9-10)
Then BIS could quickly gauge the MOST important issues to fix, to stop people from pulling the hair out of their head! Even if only 50 people voted on an issue, if all 50 people give it a "10" on the frustration factor, then it's clearly an important issue to address!