Page MenuHomeFeedback Tracker

Driver Crash With Artifacts And/Or Blackscreen (GeForce GTX 580 AMP!; 335.23)
Closed, ResolvedPublic

Description

Hello,
I recently bought Arma 3 to play Altis Life. First starting the game I had FPS issues on MP Server, set almost everything possible to low. I have 20-30 FPS now whilst I can play any other game with max FPS, even Arma 2.
The last few days my game always crashes after 15+ minutes with green artifacts over the whole screen or blackscreen, one time my GTX was overheating.
I let ASUS GPU Tweak running in the backround, but the temperature was always at around 50-60°C, never over 70°C. I have almost every startingoption enabled in the steam library, still getting crashes while my friend with a decent worse card than mine doesn't have those crashes (also NVIDIA). {F23634} {F23635}

Details

Legacy ID
794482371
Severity
None
Resolution
Not Fixable
Reproducibility
Random
Category
Game Crash
Additional Information

DxDiag in the attachment

Event Timeline

SniKe edited Steps To Reproduce. (Show Details)Apr 2 2014, 4:27 PM
SniKe edited Additional Information. (Show Details)
SniKe set Category to Game Crash.
SniKe set Reproducibility to Random.
SniKe set Severity to None.
SniKe set Resolution to Not Fixable.
SniKe set Legacy ID to 794482371.May 7 2016, 6:20 PM
Iceman added a subscriber: Iceman.May 7 2016, 6:20 PM
Iceman added a comment.Apr 3 2014, 9:52 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How find correct crashdump file:
Play until you will have this crash
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name)

Thank you.

http://feedback.arma3.com/how-to-user.html

SniKe added a subscriber: SniKe.May 7 2016, 6:20 PM
SniKe added a comment.Apr 3 2014, 4:43 PM

I cant find a mdmp file, but rpt + bidmp is in this winrar archive (newest from today).

https://www.dropbox.com/s/zoohamdyj9wxe91/ARMA%203%20CrashDump.rar

or in the attachments.

Hello,

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our site. I linked this problem to bug number 0000579, where you can read useful tips in comments.

Sorry for the inconvenience, have a nice day.