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Game crash both during campaign and multiplayer
Closed, ResolvedPublic

Description

Recently bought the game. In multiplayer, it only crash during night battles. In campaign, it crash at the same time during each mission. For example, every time I got up from the beach on a certain mission, it crashed. I solved it by restarting mission. Now, however, I am on a mission where it doesnt help to restart. Everytime I get to a certain point, I get a crash and return to desktop. Tried lowering graphics, all drivers are up to date. Both on dev- and normal branch. Tried uninstalling and installing, and have also verified location. Get this error message in Windows event log:

Programnavn med feil: arma3.exe, versjon: 1.15.116.330, tidsangivelse: 0x5333da68
Modulnavn med feil: aticfx32.dll, versjon: 8.17.10.1099, tidsangivelse: 0x4e95ba4e
Unntakskode: 0xc0000005
Feilforskyvning: 0x0005408e
Feil prosess-ID: 0x5f8
Feil starttid for program: 0x01cf4a14c25f5060
Feil programbane: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe
Feil modulbane: C:\Windows\system32\aticfx32.dll
Rapport-ID: d328c7a4-b608-11e3-b958-b888e3418c06

{F23589} {F23590}

Details

Legacy ID
1306255743
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Just run nightbattles on multiplayer or
start missions on campaign

Event Timeline

Baalzamon edited Additional Information. (Show Details)
Baalzamon set Category to Game Crash.
Baalzamon set Reproducibility to Always.
Baalzamon set Severity to None.
Baalzamon set Resolution to Open.
Baalzamon set Legacy ID to 1306255743.May 7 2016, 6:17 PM
L3TUC3 added a subscriber: L3TUC3.May 7 2016, 6:17 PM

Upload the .rpt, .mdmp and .bidmp.

I cant find any of the files you ask for. The folder only contains "saved", "...profile" and a cfg. file.

In addition, I understand that arma should be under "user", "app data" and then "local"? With me, I seem to have 2users in addition to "shared". And Arma is saved under the second user, in "my documents". Maybe this is the problem?

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 2,097k, so you can attach here. When package will be bigger, please use some free sharing service and post link here.

How find correct crashdump file:
Play until you will have this crash
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name)

Thank you.

http://feedback.arma3.com/how-to-user.html.html

Dxdiag and one RPT-file uploaded. I did not find a crash dump-folder in the location that you gave me. I only found one rpt-file on my pc, and it was located under "downloads"..

This folder is hidden in windows by default. Could you please enable showing hidden folders?
http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/
Thank you.

Thank you for the help! I did however not find any folder, even after I enabled hidden folders on my computer. What then?

This folder is created after first start of Arma 3. Could you try search more .rpt files in your pc? This folder must be somewhere.

dedmen closed this task as Resolved.Wed, May 20, 4:21 PM