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Maniphest T73397

Constant BSOD within a few minutes of playing
Closed, ResolvedPublic
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Description

Every time I play Arma3, I get a BSOD within a few minutes of starting the game. It's not always in the same place, but I have yet to even be able to complete the first introductory mission because of the crashes.

My machine is a MSI GT70 notebook, with an i7 CPU, 16Gb RAM, and a nVidia 670M card with 3Gb dedicated memory.

The system is running the retail version of Windows 8.1 64bit (from Technet), and all drivers are up to date - I am running the WHQL nVidia drivers version 327.23.

I only updated to these drivers a few days ago, but I had the same BSOD issue with the previous release. {F22354}

Details

Legacy ID
2448772279
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Start game as normal, play.... and then complete lockup and machine reboot.

Additional Information

I thought it may be a heat issue, so I enabled my notebooks fanboost option, but it made no difference.

No other game on this system crashes. I can run Battlefield 3 in Very High detail mode, and a number of other games which are all highly system intensive (Max Payne 3, FarCry 3, DCS A-10 etc) and all run without a hitch, for hours on end. Arma 3 is the first game I've experienced this with, and I have over 100 games on my Steam account alone.

I hope you can help, as I would really love to play A3.

If you require any other information, please let me know.

Event Timeline

Doktor edited Steps To Reproduce. (Show Details)Sep 28 2013, 3:43 PM
Doktor edited Additional Information. (Show Details)
Doktor set Category to Game Crash.
Doktor set Reproducibility to Always.
Doktor set Severity to None.
Doktor set Resolution to Fixed.
Doktor set Legacy ID to 2448772279.May 7 2016, 4:58 PM
Astaroth added a comment.Sep 30 2013, 12:45 PM

Do you have some .mdmp or .bidmp files or only .rpt files?

Doktor added a subscriber: Doktor.May 7 2016, 4:58 PM
Doktor added a comment.Sep 30 2013, 4:16 PM

Sorry, I couldn't find any mdmp or bidmp files. If there is anything you need me to try and generate more log files, happy to do it.

Doktor added a comment.Oct 4 2013, 3:43 PM

Followup - I tried the development build, and I get the same crash with similar error messages in it.

Astaroth added a comment.Oct 7 2013, 4:24 PM

Did you try play on different graphic settings? Try start with low overall graphic setting, if you will not have this issue, so then try better settings, until you will have this issue. We need locate which setting causes this issue. Thank you.

Doktor added a comment.Oct 12 2013, 11:50 PM

I tried different settings - went all the way to low detail, and it crashed within a few minutes.

I also tried deleting the game and redownloading. I have attached new error logs including mdmp files.

Adam added a subscriber: Adam.May 7 2016, 4:58 PM
Adam added a comment.Sep 3 2015, 2:38 PM

issue is fixed. If you the issue again please create a new ticket.

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