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Setting up Saitek X52/TrackIR Crash machine
Assigned, WishlistPublic

Description

When going in to config/controls and setup joystick, TrackIR and try to map them, results in a full system crash and restart. {F21705} {F21706}

Details

Legacy ID
3967504410
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Load Game
Select Editor
Load Altis map
Put Helo
fly and land = OK
press escape for menu
select config/controls
map throttle(analogue)
When adding or deleting key maps to axis
Crash
Full machine restart

Additional Information

The above can also be triggered from start up and going into the mapping, and can be any of the mappings, tried to unmap conflicts ie auto hover and crash occurs.

Running an OC i7 CPU and seen on the forum some people had problems, so reset to default settings for machine, same problem, system and graphics drivers, and software for trackIR, Saitek X52 + Combat pedals(which I disabled after first crash)

Event Timeline

AiRec1 edited Steps To Reproduce. (Show Details)Aug 28 2013, 12:27 AM
AiRec1 edited Additional Information. (Show Details)
AiRec1 set Category to Game Crash.
AiRec1 set Reproducibility to Always.
AiRec1 set Severity to None.
AiRec1 set Resolution to Open.
AiRec1 set Legacy ID to 3967504410.May 7 2016, 4:18 PM

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 2,097k, so you can attach here. When package will be bigger, please use some free sharing service and post link here. Thank you.

http://feedback.arma3.com/how-to-user.html.html

AiRec1 added a subscriber: AiRec1.May 7 2016, 4:18 PM

Please find attached files requested, these were the last crash/restart logs.

Tried to start Arma3 after update via steam.

Crash to system restart twice, once in full screen mode and in windowed mode.

Crash happens as Arma3 finishes loading and the menu/initial screen appears then crash happens.

I have sent you the crash logs for the two different ones, first by time stamp was full screen.

Has anybody tried the latest Saitek (Programming) Software version 7_0_24_8 to see if any of the crashing bugs have been fixed?

If the crashing or conflict bugs are fixed, it maybe we can now utilize those extra buttons. Albeit, the game software should be able to handle all of the extra buttons with relative ease!

(For clarification, the Saitek Profiling or Programming Software and the Saitek custom HID driver have been known to conflict with ARMA 3 severly, causing game crashing. I'm using a Saitek X52 Pro here. Suggest also searching prexisting bugs before opening new ones.)

Using the latest model hardware TrackIR with the latest version of the TrackIR software, including the latest Saitek X52 Pro Joystick & Rudder drivers and latest Saitek software, I have no problems except for the fact the game cannot detect my Saitek Programming software mapped buttons.

To be exact, the Configure/Controls menu does detect the Saitek profiling editor sending key events to the game, such as mapping "RIGHT CTRL + K" and "RIGHT CTRL + L" to a four way toggle not usually detected by the game alone, but the game reports I'm pressing "CTRL+K [Compass]" and "CTRL+L [Lights]" instead. (The Saitek Programming software does show the joystick hardware mapped to "Right and Left Ctrl" keys, so I'm baffled.

If you don't hear anything back from this bug reporter, might suggest closing this bug.

Orakel added a subscriber: Orakel.May 7 2016, 4:18 PM

Using Track IR + Saitek X52 PRO without having any crashes.

Win 8 x64 + latest drivers.

Ditto here, albeit I stepped down from Windows 8 to Windows 7, as I got tired of TrackIR not properly starting on startup, etc. (Albeit, I heard TrackIR startup in Windows 8 is now supposedly fixed too.)

About the only significant problem I currently am seeing with TrackIR, the player randomly slows when walking when TrackIR is used. Recentering TrackIR during the slowdowns randomly seems to help sometimes, but not always. Sounds more like a TrackIR program is spamming or overloading a program with messages causing a CPU run or bandwidth blockage. As soon as I shove the TrackIR reflectors out of the TrackIR camera range, the player immediately returns to normal running speed. If somebody has a bug/issue number for this, please post it!

Orakel removed a subscriber: Orakel.Dec 19 2016, 3:25 PM