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[Resolved - see notes for fix] Game freezes and crashes at menu screen every time.
Closed, ResolvedPublic

Description

Game loads to screen where overview of Stratis should be visible. In the top right corner of the screen there is a message saying "this game is in Beta, etc.." At this point the game has frozen, using ctrl+alt+delete is the only way to get out to task manager where I find the windows error message "This program has stopped working." {F20539} {F20540}

Details

Legacy ID
4255433283
Severity
None
Resolution
Not A Bug
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Launch the game.

Additional Information

I have performed a clean install of the latest drivers for my video card and sound card. I do have a fairly old sound card (a Creative Audigy 2 ZS) which there have been no driver updates since 4/2010 which may be part of the problem.

Event Timeline

cintecian edited Additional Information. (Show Details)
cintecian set Category to Game Crash.
cintecian set Reproducibility to Always.
cintecian set Severity to None.
cintecian set Resolution to Not A Bug.
cintecian set Legacy ID to 4255433283.May 7 2016, 3:10 PM

This issue has now been resolved. I installed the DirectX found in the Arma 3 folder and the crash is now gone.

MadDogX added a subscriber: MadDogX.May 7 2016, 3:10 PM

Seems this fixed itself.