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Conflict with Fraps
Closed, ResolvedPublic

Description

If fraps is running prior to starting game: Upon starting game, through steam, a black screen will appear and stay constant. Game does not load. Alt-Tab out and close game. Message will appear stating that Arma3 has stopped responding.

If I start the game, alt-tab out and start fraps, then return to game fraps frame rate will show as normal in bottom left corner. (indicating fraps is running)

I start showcase scuba session and it loads fine. I begin playing and game will either freeze or minimize to desktop anywhere from one to five minutes of playing. This has happened during recording and non recording periods. When game freezes none of the game controls work. You can hear helo buzz above (as if game is still running) but you can not move or control any aspect of the game. Alt-tab out and go back in and game is still stuck. You have to alt tab out and close the game. Again, message that game has stopped responding.

If I do not turn fraps on game loads first time every time and plays fine on both showcase missions and on multi-player. (at least for 30 minutes to an hour) {F18759}

Details

Legacy ID
579596955
Severity
Crash
Resolution
Fixed
Reproducibility
Sometimes
Category
Game Crash
Steps To Reproduce

Start Fraps, start game through steam, then see if game loads. If not,

Make sure Fraps is not loaded, then: Start game through steam, alt-tab out, start fraps, go back to game, select showcase mission and play. See if game freezes within minutes.

Additional Information

Computer: Intel I7 975 Extreme on Asus P6X58-E PRO Motherboard 12G RAM, 256G SSD HD at6/Gbs, Video: EVGA GTX 580 to Single monitor. Benq XL2420TX

Fraps records to traditional HD and works fine on all other games)

Win7 64bit - All updates
Fraps - Reg. Ver. 3.5.99 (latest version)
Nvidia Drivers 3.14.22 (latest drivers)

Event Timeline

SHill edited Steps To Reproduce. (Show Details)Apr 9 2013, 9:59 AM
SHill edited Additional Information. (Show Details)
SHill set Category to Game Crash.
SHill set Reproducibility to Sometimes.
SHill set Severity to Crash.
SHill set Resolution to Fixed.
SHill set Legacy ID to 579596955.May 7 2016, 1:31 PM

Playing with fraps since Day1 and not having this problem

SHill added a subscriber: SHill.May 7 2016, 1:31 PM
SHill added a comment.Apr 9 2013, 10:13 AM

With game and fraps both loaded. Pressing W to move character works fine. When you try to make him run by holding the W down and pressing the left SHIFT key the game stops. (appears frozen as no keys or controls work) Game is actually still working, but it's like the control has minimized to something else. If I alt-Tab out, close fraps, then return to game the game will play as it should.

Something happens when both the W and Shift are both depressed at once. The game stays on the screen with sound, ocean moving, but none of the keys on the keyboard work except to alt-tab out or CTRL ALT DEL. You can not get control back with fraps running in the tray. You have to close fraps to regain control of the game.

Make sure you don't have the combo SHIFT+W in some keybinding in fraps.
As i said, i play regularly with FRAPS (me and my clan mates take random screenshots every 60 seconds while playing) and everything works just fine.

Anyways expect this issue to be closed by mods since any problem with 3rd party softwares not officially supported by BIS should be reported to theire own developers.

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3 Alpha\

Can you upload somewhere in winrar package please?
When package will be smaller than 2,097k, so you can attach here. Thank you.

http://feedback.arma3.com/how-to-user.html.html

I use fraps with Arma III for very long time without problem. Which antivirus do you use? Lot of people have problem with Zone Alarm and Arma III.

SHill added a comment.Apr 9 2013, 7:29 PM

I'll check bindings in Fraps. I use nod32 antivirus by eset. It automatically goes into game mode whenever any game is loaded. I have collected the data asked for and will try to upload.

I included the dxdiag with the RPT files in the uploaded file. I could not upload the mission cache as I received an error 413 request entity too large. However, this rar was only around 1100kb

Please try use -nobenchmark command line option.
Right click on Arma III in your Steam Library>Properties>Set launch options

SHill added a comment.Apr 10 2013, 3:59 PM

I added the -nobenchmark command line option as instructed. This resolved the issue of pressing both the SHIFT and W (to run) while running Fraps. I am now able to play the showcase as expected. (This issue resolved. Thank you.)

I still get the black screen hang described if I start the game with fraps currently running. In order to run Fraps with the game I have to start the game first, without fraps running, then alt-tab out and start fraps, then go back to game.

I discovered this only happens if I'm running EVGA's Precision X companion program. This program (from EVGA, the manufacturer of the video card) adjusts GPU fan speed according to temp, among other things. If I close out Precision X the game will start normally with fraps loaded. So, the game starts normally if loaded with fraps alone, or Precision X alone, but if both Precision X and Fraps are loaded the game hangs with the black screen.

I've played with settings in Precision X, but nothing has resolved the problem.

Starting Precision X puts two icons in the tray. EVGA Precision X v4.0.0 and EVGA On-Screen Display Server v4.5.0. closing Precision X removes both icons.

Has PrecixionX any kind of overlay feature ?
If yes, try disabling those too.
It may be a conflict between FRAPS and PrecisionX overlays

SHill added a comment.Apr 10 2013, 8:59 PM

Yes, Kid18120, there is an overlay that shows GPU temp while I'm in game. I disabled the overlay, but the problem still exists. This overlay part of Precision X had info showing it was part of RivaTuner Statistics Server. I was looking for a way to disable this entire portion, but couldn't find any.

Precision X checks for updates weekly, and notifies when an update is available. While poking around I noticed it had last checked on April 4, 2013. I went to EVGA and manually checked for an update and found that one had been released on April 5, 2013. The newest version of Precision X is now v4.1.0. I read the release notes and one of the things is mentions is this version separates the RivaTuner Statistics app built in, and allows you to install that separately if you wish.

I updated Precision X to v4.1.0 and did NOT install the RivaTuner portion that had been separated. Now the game loads fine with fraps and precision X both running. The problem is now completely resolved.

I couldn't tell this was a problem with other programs as these other programs worked fine with all of my other games.

My thanks to all who assisted with this problem, and helped steer me to the solution. It's very much appreciated.

Glad to have been able to help ;)
Now go kick some asses :D

MadDogX added a subscriber: MadDogX.May 7 2016, 1:31 PM

Sounds like this was fixed. :)