Game slowly loses frame rate/begins to stutter and leads to crash with the below application crash message
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Description

This seems to happen more often in MP games for me than SP. The last time this happened I was playing a custom mission in co-op mode on a private LAN server with myself and no one else playing other than AI.

Problem signature:

Problem Event Name:	APPCRASH
Application Name:	arma3.exe
Application Version:	0.5.102.571
Application Timestamp:	512deb6a
Fault Module Name:	arma3.exe
Fault Module Version:	0.5.102.571
Fault Module Timestamp:	512deb6a
Exception Code:	c0000005
Exception Offset:	00278404
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	1033
Additional Information 1:	0a9e
Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
Additional Information 3:	0a9e
Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

{F17957} {F17958} {F17959}

Details

Legacy ID: 905238286
Severity: Major
Resolution: Suspended
Reproducibility: Sometimes
Category: Game Crash

Steps To Reproduce

Get into sp mission or mp mission, typically with high server population
Stay in high-scenery areas (flying low over forests, moving through villages)
Look around often; use night vision in high-density scenery areas; fast moving helicopter flight at low altitudes under high-density scenery

Additional Information

The nature of this crash has happened to me three times now since the alpha release (slowly begins to stutter, frame rate drops, then game crashes). Only once have I been able to actually access an error message in windows after the crash, displayed above.

My dxdiag system information is as follows:

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)

Language: English (Regional Setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: Z68XP-UD3P
        BIOS: Award Modular BIOS v6.00PG
   Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.7GHz
      Memory: 8192MB RAM

Available OS Memory: 8110MB RAM

      Page File: 3013MB used, 13202MB available
    Windows Dir: C:\Windows
DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

Display 1:
Card name: NVIDIA GeForce GTX 570

    Manufacturer: NVIDIA
       Chip type: GeForce GTX 570
        DAC type: Integrated RAMDAC
      Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_15733842&REV_A1
  Display Memory: 4049 MB
Dedicated Memory: 1233 MB
   Shared Memory: 2815 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
   Monitor Model: W2361
      Monitor Id: GSM56FA
     Native Mode: 1920 x 1080(p) (59.934Hz)
     Output Type: DVI
     Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 9.18.0013.1070 (English)

   Driver Version: 9.18.13.1070
      DDI Version: 11
     Driver Model: WDDM 1.1
Driver Attributes: Final Retail
 Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-53C6-11CF-DC5F-7E351CC2C435}
        Vendor ID: 0x10DE
        Device ID: 0x1086
        SubSys ID: 0x15733842
      Revision ID: 0x00A1

Driver Strong Name: oem82.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section022:9.18.13.1070:pci\ven_10de&dev_1086

     Rank Of Driver: 00E02001

Event Timeline

Bohemia added a project: Arma 3.May 7 2016, 12:28 PM

Finity1 edited Steps To Reproduce. (Show Details)Mar 13 2013, 4:52 AM

Finity1 edited Additional Information. (Show Details)

Finity1 set Category to Game Crash.

Finity1 set Reproducibility to Sometimes.

Finity1 set Severity to Major.

Finity1 set Resolution to Suspended.

Finity1 set Legacy ID to 905238286.May 7 2016, 12:28 PM

kemo added a subscriber: kemo.May 7 2016, 12:28 PM

I had experienced crash only once however the steps to reproduce are pretty exact - stuttering and fps drops in multiplayer games most of the time and game restart actually helps.. (3570k, ATI 7950, 8GB RAM)

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3 Alpha\

Can you upload somewhere in winrar package please?
When package will be smaller than 5,000k, so you can attach here. Thank you.

http://feedback.arma3.com/how-to-user.html.html

Sure thing, Ive upped the whole folder in .zip at dropbox.com, hope that helps:

https://www.dropbox.com/s/qpmxc1ea1ruaxhb/Arma%203%20Alpha.zip

Can you try change shadow settings to Standart for now? I solved very similar issue with one user. He has same GFX.

definitely can try it, will keep you posted after some game play with the mentioned settings.

Thanks for the update!

Finity1 added a subscriber: Finity1.May 7 2016, 12:28 PM

Astaroth, I'm not sure where to get 'dxidiag'. I know how to *run* dxdiag, most of the information I have from it has been posted above in the problem descriptor. Can you be more specific if you need an actual log or file? According to the "how to guide" you posted, dxdiag can only *show* information in windows 7.

I uploaded my arma 3 alpha files under the main file upload tab. I'll try and give the standard settings a shot too and will report back in a day or two.

to Finity1:
These files are enough.
Where do you have this issue? Singleplayer? Multiplayer? Do you have this issue in Escape from Stratis or Headhunters?

danczer added a subscriber: danczer.May 7 2016, 12:28 PM

I noticed the same fps drops on wasteland missons in multiplayer game. I flew around the island at low altitude and the game randomly drop fps from 40+ to 3 even to image freez. After 10-15 sec everything back to normal and i had the same 40+ as before.

I also had it multiple times in multiplayer not only wasteland! Once in editor preview too.
Maybe this not matter but as i remember i was allways near to Air Station Mike-26.

Astaroth this issue is gone for me - that means one of your updated fixed it (Im on dev) or the Shadow settings you mentioned did the trick. Will eventually try different shadow settings but hey it works! Thanks :)

Blaerah added a subscriber: Blaerah.May 7 2016, 12:28 PM

I've had a similar issue since at least arma 2, where my GPU usage starts dropping slowly. Frametimes go also crazy and when I alt+tab, windows asks if the colour sheme should be changed to basic. Haven't waited till crash if the game doesn't crash before framerate drops to under 20 but I assume the game would crash eventually.

Added screencap of afterburner. That gpu usage dropping isn't the worst of its kind and it actually rises to almost normal levels, but still...

TraxusIV added a subscriber: TraxusIV.May 7 2016, 12:28 PM

I had just assumed that this was due to the game having to keep track of more objects than my computer could handle... I think I'll be giving that shadows thing a try too. GTX 570 here as well.

Astaroth-

It seemed for a while that this issue had slowly gone away but I experienced it again tonight playing another custom scenario (TDM Forest East) multiplayer PVP. My shadow settings are set to standard along with many of my other graphical settings.

This crash has become a lot less frequent for me but it still is an occurring issue (in MP only it seems)

Can you please upload crashdumps with this crash? Every .rpt .bidmp and .midmp file has time and date in name, so you can find correct files, when you know, which time game crashed. Thank you.

I uploaded .rpt and .midmp files, however I have a recent .mdmp file that is around 9mb and even when it is compressed in a .rar to 2,523KB I still can't upload it (file is too large error message pops up).

Hopefully the ones I did send can help though. I believe you should already have my dxdiag information.

I uploaded more .rpt and .bidmp files for the crash I had today on a multiplayer, deathmatch 'airstation' map (custom scenario). The game started out and ran fine, then for about 10-15 minutes of the game I noticed a framerate drop that consistently made my video/framerate a bit more choppy and laggy but was still playable. Finally the game crashed with the following error in windows:
Problem Event Name: APPCRASH
Application Name: arma3.exe
Application Version: 0.52.103.507
Application Timestamp: 5151a2b6
Fault Module Name: PhysX3_x86.dll
Fault Module Version: 3.2.3.1
Fault Module Timestamp: 50f68ef3
Exception Code: c0000005
Exception Offset: 000d705c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

As a side note I noticed this problem was related by MadDogX, issue 0006904. Looks like exactly the same issues I'm having.

Fank added a subscriber: Fank.May 7 2016, 12:28 PM

Issue closed as obsolete. If you encounter this problem again, please create another ticket. Thank you.

Game slowly loses frame rate/begins to stutter and leads to crash with the below application crash messageClosed, ResolvedPublicActions

Description

Details

Event Timeline

Game slowly loses frame rate/begins to stutter and leads to crash with the below application crash message
Closed, ResolvedPublic
Actions