When opening launcher and pressing start button in left corner this error pop ups
Description
Description
Details
Details
- Severity
- Crash
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 11 x64
- Operating System Version
- 24h2
- Category
- Game Crash
Steps To Reproduce
Event Timeline
Comment Actions
Hello,
This is an issue with your OS rather than with the game.
Please check the following:
The "0xC000012F: STATUS_INVALID_IMAGE_NOT_MZ" error in Windows typically indicates that a file, often an executable (.exe) or a Dynamic Link Library (DLL) file, is corrupted or not in the correct format. This can prevent programs from launching properly.
Here's a breakdown of the issue and common solutions:
What does it mean?
STATUS_INVALID_IMAGE_NOT_MZ:
This part of the error message specifically means that the file being loaded doesn't have the correct header, which is a standard part of Windows executable files (MZ is the magic number for these files).
Corrupted or missing files:
The core problem is that the file the system is trying to load is either damaged or missing critical components.
Common Causes:
Corrupted program files:
The application you're trying to run might have damaged files, possibly due to a failed installation or an issue during file transfer.
Corrupted system files:
DLLs are essential parts of the Windows operating system and other programs, and if they are damaged, it can cause errors in many applications.
Outdated or incompatible drivers:
Sometimes, issues with graphics drivers or other system drivers can lead to this error.
Issues with Microsoft Visual C++ Redistributable or DirectX:
These are required by many programs and their corruption can trigger the error.
Troubleshooting Steps:
- Reinstall the Program:
If the error occurs with a specific application, try uninstalling and then reinstalling the program.
- Check for Windows Updates:
Make sure your Windows installation is up to date, as updates can often include fixes for various issues.
- System File Checker (SFC):
Run the System File Checker tool to scan for and repair corrupted system files. Open Command Prompt as administrator and type sfc /scannow.
- DISM Scan:
Use the Deployment Image Servicing and Management (DISM) tool to repair the Windows image. Open Command Prompt as administrator and type DISM.exe /Online /Cleanup-image /Restorehealth.
- Reinstall Visual C++ Redistributable:
Download and install the latest version of the Microsoft Visual C++ Redistributable packages from Microsoft's website.
- Reinstall DirectX:
Download and install the latest DirectX End-User Runtime from Microsoft's website.
- System Restore:
If you have a restore point from before the issue started, you can use System Restore to revert your system to that state.
- Check for Conflicting Software:
Some third-party applications, especially security software or system optimizers, might interfere with system files. Temporarily disabling or uninstalling them can help isolate the cause.
- Clean Boot:
Start your computer in a clean boot state to isolate if any third-party software is interfering. This can help determine if the issue is caused by a specific program.