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Game Crashes on Initial Startup
Closed, ResolvedPublic

Description

The game crashes before anything ever loads. The first instance of the crashing I was in Svetlojarsk on a multiplayer server just outside the back door of the police station. If you go out of the back door, turn left around the corner, you will see a bush in the corner of the fence. I stopped to log out of the server and the game crashed as the countdown timer got to 1. Since that crash I have been unable to load into the game at all. It crashes shortly after the game window pops up while the screen is still black. I have attached the troubleshooting report in the additional information section.

Details

Severity
Crash
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 10 x64
Operating System Version
19045.5854
Category
General
Steps To Reproduce

Unsure. I have been unable to load the game.

Additional Information

Event Timeline

chapmatic created this task.Tue, Jun 3, 2:39 AM
Geez closed this task as Resolved.Wed, Jun 4, 3:48 PM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez