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Maniphest T191907

Game Crash – Unable to Join Any Livonia Server (Error 0x00040031) on PS5
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Description

Game Version: 1.27 (latest stable as of May 2025)[4][6][7]
Platform: PlayStation 5
Branch: Stable
Server Type: Both Official and Community (all hosted by Nitrado)
Map: Livonia

Description of Issue:
Every attempt to join any Livonia-mapped server (official or community) on PS5 results in failure to connect, always ending with error code 0x00040031 (webcamstatelogin bug). The issue occurs 100% of the time and is immediately repeatable. The server browser screen dims as if the countdown is about to start, but hangs for up to 15 minutes before the error appears. During this time, the server list remains visible and selectable, but no buttons function.

This does not occur on other maps; only Livonia servers are affected.

Troubleshooting Steps Taken:

  • Adjusted MTU settings
  • Switched between wired and wireless connections
  • Reset router and modem
  • Uninstalled and reinstalled DayZ
  • Cleared PS5 cache
  • Rebuilt PS5 database
  • Factory reset PS5
  • Had server owner wipe the server, ban and unban my account
  • Tested multiple unmodded/vanilla servers with no broken items

None of these steps resolved the issue.

Please advise on possible solutions or further information required. Thank you for your attention to this matter.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Game Crash
Steps To Reproduce

Steps to Reproduce:

  1. Launch DayZ on PS5 (version 1.27)
  2. Navigate to the server browser
  3. Select any Livonia-mapped server (official or community)
  4. Click "Join"
  5. Observe: Screen dims, hangs for up to 15 minutes, then displays error 0x00040031. Server browser remains partially functional but cannot join any Livonia server.
Additional Information

Notes:

  • Issue is persistent and occurs every time on Livonia servers only.
  • All servers tested are hosted by Nitrado and are unmodded/vanilla.
  • Other maps are unaffected; only Livonia is impacted.
  • Multiple extensive troubleshooting steps have been attempted with no success.

Event Timeline

Lithril created this task.Thu, May 15, 1:54 PM
X626Stitch added a subscriber: X626Stitch.EditedThu, May 15, 4:58 PM

Same issue for me using Chernarus PS5. Did the same troubleshooting. When joining a community server the screen will be a black background with the menu still visible, as if it tried to join server. On an official server I may play for a few minutes, but then I can’t interact with anything as in opening doors or taking items and start to ‘rubber band’ everywhere

Geez changed the task status from New to Need More Info.Fri, May 16, 5:02 PM
Geez added a subscriber: Geez.

Hello, can you please provide the following?

  • name in the game (gametag)
  • the server ID where you tried to connect
  • hash ID which is written in the left bottom corner of the main menu above Copyrights
Lithril added a comment.EditedFri, May 16, 6:25 PM
In T191907#2808468, @Geez wrote:

Hello, can you please provide the following?

  • name in the game (gametag)
  • the server ID where you tried to connect
  • hash ID which is written in the left bottom corner of the main menu above Copyrights

-PSN ID: LithrilAshwalker

-server host name/id: 16019848

Old Blood's Folly Livonia | PVE
Ip is: 31.214.136.68:11400

This also occurs on ALL Chernarus servers too but cannot interact with items although i can log into them. Mind you ALL livonia servers are bricked for me, official AND community

HashID:
Version: 1.27.159674 (fVxq404hSeoWy4NZyKQDgFtEYJBNZxfZ_Dhno62MZUA=)

X626Stitch added a comment.Fri, May 16, 6:50 PM
In T191907#2808490, @Lithril wrote:
In T191907#2808468, @Geez wrote:

Hello, can you please provide the following?

  • name in the game (gametag)
  • the server ID where you tried to connect
  • hash ID which is written in the left bottom corner of the main menu above Copyrights

-PSN ID: LithrilAshwalker

-server host name/id: 16019848

Old Blood's Folly Livonia | PVE

Ip is: 31.214.136.68:11400

This also occurs on ALL Chernarus servers too but cannot interact with items although i can log into them. Mind you ALL livonia servers are bricked for me, official AND community

HashID:
Version: 1.27.159674 (fVxq404hSeoWy4NZyKQDgFtEYJBNZxfZ_Dhno62MZUA=)

I tried switching networks and it seemed to fix my issue thus far. It’s running smoothly and I’m able to interact with my inventory. Haven’t came across a town yet to have more items to interact with

Lithril added a comment.Fri, May 16, 11:16 PM
In T191907#2808492, @X626Stitch wrote:
In T191907#2808490, @Lithril wrote:
In T191907#2808468, @Geez wrote:

Hello, can you please provide the following?

  • name in the game (gametag)
  • the server ID where you tried to connect
  • hash ID which is written in the left bottom corner of the main menu above Copyrights

-PSN ID: LithrilAshwalker

-server host name/id: 16019848

Old Blood's Folly Livonia | PVE

Ip is: 31.214.136.68:11400

This also occurs on ALL Chernarus servers too but cannot interact with items although i can log into them. Mind you ALL livonia servers are bricked for me, official AND community

HashID:
Version: 1.27.159674 (fVxq404hSeoWy4NZyKQDgFtEYJBNZxfZ_Dhno62MZUA=)

I tried switching networks and it seemed to fix my issue thus far. It’s running smoothly and I’m able to interact with my inventory. Haven’t came across a town yet to have more items to interact with

This isn't always a viable option for everyone. Most have only 1 network

X626Stitch added a comment.Sat, May 17, 12:19 AM
This comment was removed by X626Stitch.
X626Stitch added a comment.Sat, May 17, 12:25 AM

Good luck lil bro

Lithril added a subscriber: X626Stitch.Sat, May 17, 12:28 AM
In T191907#2808579, @X626Stitch wrote:

Good luck lil bro

Send another request, didn't know it was you

Lithril added a comment.Sun, May 18, 2:53 PM

Can I get this damn thing assigned already?!

Lithril added a comment.Mon, May 19, 12:00 AM

@Geez . Hotspotted with phone, it works but can't rely on it with just 100gb forever

Geez changed the task status from Need More Info to Reviewed.Mon, May 19, 11:20 AM

Thank you.
If the game works properly with hotspot (another network) then there is high chance the issue is on your network.

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