Maniphest T190979

Widescreen monitor - Impossible to force lower resolution
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Description

Unplayable at monitor resolution because of framerate, cannot change setting to run at lower resolution.

I've tried lowest possible display settings. Game is still running <30 fps.

Launcher version: 1.6.159306

Game version: 1.27.159674

Branch: main / beta branch not specified

Details

Severity: Major
Resolution: Open
Reproducibility: Always
Operating System: Windows 10 x64
Operating System Version: 10.0.19045 Build 19045
Category: Settings

Steps To Reproduce

Plug in 3440x1440 resolution monitor (Model: ED340CU S3).
Game originally loads in windowed mode in previous resolution (1920x1080). I change setting to Fullscreen full resolution.
I'm unable to change back to windowed mode and unable to change resolution. (Menu is changing but apply does not change the setting)
Change resolution on desktop to 1920x1080.
Relaunch game and game comes up in windowed mode but in previous resolution.
Due to the high resolution I cannot reach button to apply changes to display settings and setting my desktop resolution back to 3440x1440 resets the game back to fullscreen.

Currently the game is unplayable.

Additional Information

System Information

Time of this report: 4/14/2025, 19:57:02
       Machine name: ...
         Machine Id: {...}
   Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: B550 Phantom Gaming 4
               BIOS: P2.80 (type: UEFI)
          Processor: AMD Ryzen 5 5600X 6-Core Processor              (12 CPUs), ~3.7GHz
             Memory: 32768MB RAM
Available OS Memory: 32694MB RAM
          Page File: 12617MB used, 24939MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
           Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8

DxDiag Version: 10.00.19041.5438 64bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
  Sound Tab 1: No problems found.
  Sound Tab 2: No problems found.
  Sound Tab 3: No problems found.
  Sound Tab 4: No problems found.
    Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

   Card name: NVIDIA GeForce GTX 1650
Manufacturer: NVIDIA
   Chip type: NVIDIA GeForce GTX 1650
    DAC type: Integrated RAMDAC
 Device Type: Full Device (POST)

Event Timeline

Tellikakneezus created this task.Tue, Apr 15, 2:21 AM

Tellikakneezus edited Steps To Reproduce. (Show Details)

Tellikakneezus updated the task description. (Show Details)Tue, Apr 15, 2:27 AM

Widescreen monitor - Impossible to force lower resolutionNew, NormalPublicActions