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Microphone stops working after several minutes of gameplay when using USB sound card
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Description

Game Version number: 1.3.0.144
Modded?: No

Issue Description: After several minutes of joining a server, my microphone stops working in-game. Radio and proximity chat buttons still work, but no-one can hear anything I say. The microphone works perfectly on all other programs such as Discord or Steam. It is plugged into a USB sound card (Creative Sound BlasterX G6). Unplugging and re-plugging the sound card restores functionality for a few more minutes before breaking again.

I hope this issue is fixed soon, playing the game without a mic is frustrating.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
22H2
Category
General
Steps To Reproduce
  1. Plug microphone into a USB sound card
  2. Open the game and join a server
  3. Wait for a few minutes
Additional Information

I have tried:

  • Disabling all other input devices except for the microphone
  • Disabling USB selective suspend setting in Power Options
  • Allowing programs exclusive access to the mic
  • Setting Steam to use the mic in options
  • Ensuring the game is using the mic in Windows audio settings
  • Updating sound card drivers and software

Event Timeline

Capn_Alex edited Additional Information. (Show Details)Sat, Apr 12, 1:29 PM

I have the exact same issue, and same sound card (Creative Sound BlasterX G6). If i change the quality of the microphone within the card it will work for a few minutes and then it will stop working again.