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4th day with Connection Error (0X00020009)
Need More Info, NormalPublic

Description

Hi, I keep getting the error stated in title.
I have tried verifying files, reinstalling, and turning off firewalls, turning off and unplugging modem, changing ip address. None of them worked.
I also tried traceroute to dayz server ip, and all get timed out. Seems dayz servers are not responding to my connection requests.

Anyone has any clue how I might be able to fix this?
Thanks

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Category
Server

Event Timeline

Geez changed the task status from New to Reviewed.Wed, Apr 9, 3:19 PM
Geez added a subscriber: Geez.

Hello Happymeal.
Have you tried to contact your ISP? We would suggest mentioning to the ISP that the dayz server ip's are not responding to your connection requests via traceroute.
Regards,
Geez

Hi Geez, thanks for the reply.

I have just talked to my ISP, and the tech support say they do not block any IP addresses.

What would you suggest I do next?

Thanks!

Geez changed the task status from Reviewed to Need More Info.Fri, Apr 11, 9:56 AM

Hello, it would help us if you provided the following:

  • your traceroute output
  • where do you usually get the mentioned error code (After launching the title, while connecting to the server etc)
  • Your location
  • Have you installed anything in last four days?
  • Are you able to test the game on another machine or network temporarily?