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Crash
Closed, ResolvedPublic

Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

bonjours . je ne peux pas lancé le jeux il crash directement au lancement[[ URL | name ]]

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

[[ Mon jeux crash au lancement ...j ai verifié les fichier steam mais rien ne change

Geez closed this task as Resolved.Apr 1 2025, 8:00 PM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello GuevoZaid.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez