This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Good afternoon. Please help me solve this situation, or explain the reason for this error. To help solve it. This error appeared 4 days ago, I can't connect to the official servers, I can't connect to the community servers, this error is constantly occurring. The computer is connected to the Internet at home.
When the computer is connected to the home Internet, there is always this error and the game does not connect to the servers.
But when the computer is connected via the mobile Internet, the game is fully operational.
I have not received any bans, and I have not used any third-party software. I am an honest player who wants to play my favorite game. Help me figure it out.