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Crash the game when loading the main menu
Reviewed, NormalPublic

Description

Hi

The game crashes when loading in the main menu

I've tried:

  • reinstall the game 2 times
  • reinstalled Steam
  • deleted settings from documents
  • disabled cloud data

I attach the logs below

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce

Open the game launcher
Click the Play button

Crash when loading the main menu

Event Timeline

jobthe created this task.Feb 26 2025, 6:54 PM

Geez changed the task status from New to Need More Info.Feb 27 2025, 2:45 PM
Geez added a subscriber: Geez.

Hello.
Can you please try direct connect from launcher? or possibly -nocharmenu launch parameter.
Regards,
Geez

Hi

I logged in directly to the official server, and the game crashed when uploaded to the server.

Geez changed the task status from Need More Info to Assigned.Feb 28 2025, 10:46 AM
Geez changed the task status from Assigned to Reviewed.EditedThu, Mar 20, 11:48 AM

Hello again.
Are you possibly running an older CPU from AMD? If so, then most likely you are running unsupported hardware below minimum requirements.
Regards,
Geez