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STATUS ACCES VIOLATION
Closed, ResolvedPublic

Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
WINDOWS 11
Category
General
Steps To Reproduce

initiating the game

Additional Information

Event Timeline

Geez closed this task as Resolved.Jan 21 2025, 2:06 PM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello Carlos0919
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez