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game keep crashing
Need More Info, NormalPublic

Description

i played the game for like about 3hs and when i wanted to play it again after less than a week it kept crashing it didn't show me the main menu
it shows me this


Error creating enfusion engine, some of possible errors:

  • GPU not supported
  • GPU drivers not up to date
  • DirectX not up to date
  • other kind of error

i have a 3060 rtx and ive reinstall the drivers i think i did everything but is still not able to run
DirectX version is 12

ive rest nvidia global and program settings and reinstall the game but still the same
what should i do

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 11 x64
Category
Error Message

Event Timeline

ns08r created this task.Dec 20 2024, 2:47 PM
Geez changed the task status from New to Need More Info.Mon, Jan 6, 12:16 PM
Geez added a subscriber: Geez.

Hello ns08r.
Have you tried to reinstall the whole game as well?