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Purchase not fulfilled
Assigned, NormalPublic

Description

Purchased lawmaker pack which advertised 2,000 crowns. Only received 200 crowns.

Ps account Timballi

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General
Steps To Reproduce

Include as detailed reproduction steps as possible if the nature of the issue allows for it.

Event Timeline

Geez changed the task status from New to Need More Info.Thu, Dec 19, 2:34 PM
Geez added a subscriber: Geez.

Hello.
Please provide your full vigor ID so we can check

Geez closed this task as Resolved.Thu, Dec 19, 4:48 PM
Geez claimed this task.

Thank you.
According to the team this is a typo on the page and it is supposed to be 200 crowns.
Regards,
Geez

Geez added a comment.Thu, Dec 19, 5:10 PM

If you made the purchase during the time this typo/bug was up, you should be eligible for refund, please contact Sony support, thank you.
@Timballisto

Sony says that I am unable to get a refund for this.

Timballisto changed Severity from None to Major.Thu, Dec 19, 6:33 PM
Geez added a comment.Fri, Dec 20, 9:58 AM

Sony says that I am unable to get a refund for this.

Thank you, will forward this to the team.

Geez reopened this task as Assigned.Fri, Dec 20, 9:59 AM