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Can not load the game
Closed, ResolvedPublic

Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Operating System Version
23H2
Category
Game Startup
Steps To Reproduce

Try to load the game, before the loading bar fills the game locks up and crashes every single time

Additional Information

I try to load into the game and it crashes before the character/server select, so can not play at all.

I did change the setting from fullscreen to fullscreen windowed before this started happening. (Maybe it is related)?

Event Timeline

Radicai created this task.Thu, Dec 19, 12:35 AM

Geez closed this task as Resolved.Thu, Dec 19, 1:02 PM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello Radicai.
The crash dump points towards nvwgf2umx.dll which is a part of the nvidia drivers. Please try to do a clean install and make sure to install the latest version of the driver.
Regards,
Geez

Radicai added a comment.EditedThu, Dec 19, 10:23 PM

Hi Geez,

I appreciate the reply.

I done a fresh/clean install of my Nvidia gaming drivers, and unfortunately the game still will not load and constantly is crashing.
I have gone into the DayZ game directory and used the "DayZDiag_x64.exe" which fully loaded to the character select start screen, from here I was able to go into the options and change it back from "Windowed" to "Fullscreen", and now all is well again and I am able to load into the game again, I guess there is an issue with the Nvidia driver when in "Windowed" mode.

Once again, thanks for the reply.

All the best Radicai