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Log Crash
Closed, ResolvedPublic

Description

This is a form to report an issue from the PC VERSION of the game - for Xbox/PS4 issues use their respective forms from the dropdown menu (delete this prior to creating the ticket)

Details

Severity
Crash
Resolution
Open
Reproducibility
N/A
Operating System
Windows 11 x64
Category
General
Additional Information

Event Timeline

Vertxz created this task.Nov 24 2024, 5:19 PM
Geez closed this task as Resolved.Nov 26 2024, 10:28 AM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello Vertxz.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez